Others say...

"Buggy Software"
I have a Spyder2 Pro at home, and decided to get a Spyder3Elite for work. Mistake. The new software for the S3E is buggy and the UI is awful -- it's like they forgot everything they did right with the S2. There are many bugs, especially if you try to calibrate more than a single monitor -- half the time (or more), the calibration software gets the monitors confused. It will put the calibration patches up on one monitor, then when you get finished and select "Switch" to see before and after color LUTs, it switches color maps on the wrong monitor!

The UI is a catalog of what not to do with modal and modeless interfaces. Cancel in expert "Measure" doesn't take you back to the expert screen -- it takes you to some other random screen in the wizard sequence.

The close box is often not active -- instead you have to use File->Quit (and ColorVision's insulting tech support says they did this deliberately).

The list goes on and on, but The Big One: poor calibration! I ran both wizard mode and expert mode, then used the colorimeter to check the color temperature of gray patches, and the S3 calibrated colors were all over the map -- different by thousands of degrees. The S2Pro calibrated results were nearly spot on from near black to full white.

The S3 calibration software is in need of a complete re-write, at least from the UI perspective. This may be the best calibration hardware, but I can't tell since the software that drives it is so bad.

Maybe it works on Macs -- can't say -- don't use them. But on Windows, with an NVidia 8800 GTX, the Spyder2Pro is a much better bet, at least for now.

"ColorVision support is miserable."
I have been dealing with ColorVision support for over a month now. I don't feel that Spyder3 or Printfix has been able to perform accurate results. Anytime you call their 800 support number you wait on hold for 20 minutes just to have some guy write an email to someone about your problem and tell you to wait for a response. When the response finally comes it is canned and doesn't actually answer your questions. I sent my equipment back under their 30 day money back period and have been waiting for 3 weeks for my refund. I wouldn't buy anything from ColorVision ever again. They need to learn how to support their customers and handle problems without a 24 hour waiting period for a canned response.

"Great so far"
I received this only a few days ago but so far I really like it. I previously used the Huey and Spyder2pro and think this is worth the upgrade for professionals. The ambient light sensor is a good bonus compared to the previous version and the reduced size of the product is much easier to transport in a laptop case though nowhere near the huey in terms of portability.

Thus far I have only one critique but I hope it won't matter. The cable is a fair amount thinner than the Spyder2 and the counterweight is kinda tight so you have to be very careful not to damage the cable when moving the weight. It does come with a suction cup that is removable but I don't use it, preferring to use the counterweight since I don't care to clean suction cup marks off the screen (matter of choice.)

All in all I think this is a great upgrade to the Spyder2 though not an absolute necessary upgrade for people happy with the Spyder2. It is faster and more accurate (to my eyes anyway) and other than the somewhat thin cable, it seems well constructed.

I don't have an enormous history using calibrators so take these words with a grain of salt.

 

Buy Cheap Software Now!
  Spyder 3 Elite

List Price : $324.99
Our Price : from Too low to display

Why I buy this one ?
- State-of-the-art optical design, with the industry's only 7 detector color engine and largest light aperture, providing unrivaled performance
- Patented filter array and embedded ambient light sensor
- Unique fusion of design excellence and functionality - Spyder3's desktop cradle can be used for storage, ambient light monitoring, ortripod attachment
- Increases light sensitivity 400%.
- Features the largest screen sample area or aperture in the industry resulting in improved accuracy on LCD screens and a faster calibration time.



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What our customer's say!

"Spyder Pro 3 Review doesn't work as advertised with Vista", I bought the Spyder Pro 3. It work's quite well though there have been issues with compatability with Vista. The company has been somewhat helpful in attempting to fix problems though as of today 5/2/08 and one month of calls still no fix. The software works great when I start up the computer but all the settings are gone if I put the copmputer to hibernate mode and then wake it up. The software works great on my XP just not Vista. Another problem is there higher up technical support has yet to answer an e-mail or return a phone call. I have no problem getting through to the lower level tech's who are happy to help just unable to resolve anything. If you have vista wait until this problem is fixed....

"How good is the calibration", The only important issue is the quality of the color calibration and not, as some other reviewers seem to think, whether the software is easy to use or the service department is open after hours.

Using much more expensive and rigorous protocols with Gretag Macbeth equipment, I get very nearly the same results using this device on my Mac cinema screen. The device was comparatively easy to use, and the job was done quickly.

The question unanswered concerns whether the filters and sensitivities of the device will remain stable and continue to give good calibrations in one or two years time. We shall see.


"Happy with My Spyder 3", I recently upgraded my home computer, main monitor and Spyder2 to Spyder 3 Elite. I have a Dell 30" HC monitor as my main and a Dell 17" Ultrasharp monitor as my secondary.

I have found the calibration software to be straightforward and easy to use for dual monitor calibration. I have to say that I feel the recalibration effort no longer makes it feel like a chore to keep my monitors calibrated.

"Horrible Support - Bad Software", The software (3.1.4) has not worked on my dual monitor setup even though their own techsupport has tested my monitor(Wacom Cintiq,Viewsonic)/video card (matrox APVe) combination running on Vista. Sypder 2 worked but not the Elite3. Support has responded numerous times "that a new software release is due within a week and to wait". It has been almost 6 weeks and I'm still waiting. Don't buy this product. Not worth the headache.

"The worst service", Stay away from this colorvision guys they do not know what is customer support, they never respond any mail or call



 
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