Others say...

"McAfee in one word "Outstanding""
I have used other products in the past to try something else besides McAfee, but nothing even comes close to the best protection, for the best price. This program has an easy to use interface, it doesn't use as much resources as other programs, and it's firewall, virus, and network protection with alerts, keeps me informed if the constant changes to my computer. The Site Advisor lets me know if I am on a true site or fake site used for phishing. I would highly suggest that you get this product.

"adequate & well priced"
We have used NAV, Trend Pcillin and McAfee. We came back to McAfee this year due primarily to price. McAfee seems to have poor customer service compared to the others, but the program is we hope adequate.

I was concerned that the box said there were conflicts with Ad-Aware and Spybot Search & Destroy. We run both of those programs and we still do. We have not noticed conflicts, so I hope they are not reducing McAfee's effectiveness. I do not think it is wise of McAfee to have a built-in conflict with two such extremely popular anti-spyware programs.

I would tell McAfee this directly, but as I said they do not have good customer service.

"Worst product and Support"
After 4 weeks playing with the product and trying to resolve the installation issue still can not get a live support unless you pay $2.95 per minute. When I called the customer service, they asked me to consider them once more and they gave a direct number to call. Guess What? The number linked to the same number as before and no support again. So I am returning this product. Save your money.

"No Support Here"
I received my customer response message a full 45 minutes before I received a online chat representative.

I contacted McAfee because when I installed their product the McAfee Virus Scan Plus 2008 that I ordered from Amazon a couple weeks before told me that the product had expired. When I contacted McAfee their website said the wait would be 2 min.

The technician I finally was able to chat with told me that the CD does not remove the old version of McAfee. I have to wonder why? Has this never come up before? Can it be that McAfee has so few repeat customers that they would not make their product so that the old version did not interfere with the new version, or baring that they new installer first removes the old version before installing the new version?

This is the way we needed to install products in the 80s. This is not the way that mature well designed products and installer operate.

They only technical support options are online, with the exception of rather expensive pay phone support.

It is my opinion that you might want to give this product a miss and try Norton, CA, shareware or anything else if you think there is even the slightest chance you would like any kind of support.

PS I would not give McAfee one star but the system make you give at least one

"It's better than Norton"
After being unhappy with ZoneAlarm for a few annoying flaws, I dumped it and tried Norton's Virusscan. They have a trial demo you can download online. But Norton caused some crashes when I was surfing with Firefox. Mostly it don't like certain firefox plugins.

Then I ordered McAfee. It arrived quickly. It installed easily. And now it's working beautifully. No problems at all.