Others say...

"zero, Zero, ZEro, ZERo, ZERO Stars! OMG!"
Wish I could have given it zero stars. This program froze up both of my computers (the laptop and the desktop). I configured and reconfigured again and again, but to no avail. As far as scanning goes, it scanned the laptop (before freezing) but it would not complete a scan on the desktop (then it froze). I did a hard shut down on both computers and then booted them up again, only to freeze after the first ten minutes. This was a waist of my money (and time). Oh, and when I tried to contact ZoneAlarm (they have this funky 'live chat that isn't live chat' thing and then it told me to email them). So, I emailed them and wait, no response. I emailed them a second time and waited 3 maybe 4 days. They gave me a list of things to do and undo and do again. FORGET ABOUT IT!!! Done, done, and done. Just give me my money back and I'll forget I ever met them (but I forgot, I can't get my money back, what a trip). Good Luck to anyone who is BRAVE.

"Love This Software"
I've been bogged down and beat up by Norton Anti-Virus, in particular Norton 360. What a resource hog, and tough on older operating systems. Trend Micro which I wanted, would not run on my older machines. Trend Micro has a smaller foot print that Norton 360. All my machines have multi-user environment, that Norton could not be made to understand. For a multi-user environment, this product is tops. I have had no annoying pop ups or slowing up of system. Everything has been good on even my oldest and slowest machines.

"THE WORST EVER!"
DON'T BUY IT - POWER HUNGRY - LOCK UPS - MAKES YOUR COMPUTER WORTHLESS - I USED IT ONE DAY AND COULDN'T UNINSTALL IT FAST ENOUGH - I CAN'T SAY ENOUGH BAD THINGS ABOUT IT - WHAT A WASTE OF $50

JAMES

"A solid, feature-packed and comprehensive security suite..."
It surprised me to see so many negative reviews of the ZA Security Suite. I have been using ZA since version 4 and the latest, utilizing Kaspersky's antivirus engine (one of the absolute best out there) is the best yet. I have used Norton and McAfee's security suites in the past, but in my opinion, Zone Alarm tops them both in keeping your computer secure. As with any new version security suite (from any vendor), I stayed away from upgrading from version 6.5 to 7 until they had come out with the first update to version 7. Since installing version 7.0.337, then 7.0.462 and now the latest, 7.0.470, it has gotten better and better. The resource usage on my memory has dropped considerably and it still has the best software firewall in the business - my computer is completely "stealth" when interrogated using [...]. As an IT consultant I have installed it on dozens of computers and other than a very rare "hiccup" (usually when upgrading instead of doing a clean install on a new version - a quick reinstall clears it every time), it has been rock-solid for all of them. The low-resource-usage is also very important since many of them don't have "new" computers with loads of memory (by any stretch of the word!). To those who have "slammed" this program, I can only guess that you were unlucky on the initial installation because if it doesn't install "cleanly", it - like any other security suite on the market - WILL slow your computer to a crawl until you can uninstall it. A fresh reinstall will sort it out easily enough. Give it a shot - you'll be pleasantly surprised at how good it really is!

"Security is gold"
I bought this product last year (soon will be up for renewal, which I will gladly do). I use it to protect the few Windows machines that I have (normally I use Linux). I have a masters degree in security, and did a lot of research on this product before I bought it. There is a lot of value for the money, and it contains features that are simply not available in a lot of security suites.

Virus protection - does a very good job at handling viruses, worms, and trojans. My wife owns and administers an email list with thousands of users. Zone Alarm has handled all the garbage that came through.

Firewall - Probably the most impressive piece of this software. The firewall is very strong, and is easily configurable. It also notes new networks, and will place those into either trusted or untrusted zones as you request. This is great for laptop users who are on multiple networks when traveling.

Intrusion detection - Great feature that most others simply do not offer. Zone Alarm keeps a tab on your Ethernet, and will notify you and/or block any unauthorized attack against your system.

Identity theft protection - Zone alarm comes with (at least mine did last year) a one year subscription to identity theft protection services. There are two services provided. The first monitors the internet looking for your credit card numbers. If your numbers appear somewhere they shouldn't, they notify you. Also another service provides you assistance if your identity has been stolen. I can't say how good these services are, as I haven't really had to use them.

Spyware protection - Scans your computer for spyware/adware and eliminates it. Great service, since most windows users are simply choked with this stuff. I would recommend using at least one other free spyware checker along with this one, no matter what you are using. It pays to also use spybot and/or adaware.

Probably missing some features. I know some users have blamed Zone Alarm for bogging down their computer. Can't say I can blame Zone Alarm for this. The program IS doing more than most protection suites, and Windows is proprietary, meaning writing software for Windows is somewhat of a crapshoot. Can it bog down your computer? Sure. So can any of the other suites. I have yet to find one that people haven't complained about this issue with. Then again after a while Windows tends to bog down all on its own. Try Linux if you don't want your computer to get laggy and slow.

Overall great product. Giving it 5 stars because many of the one star reviews here are simply unwarranted. I recommend this product when people ask me what to use to secure their computers, since it is easy to use and provides excellent protection. There are other good names out there as well. Use a trusted name like zonealarm instead of a fly by night company that may be doing you more harm than good!