Why I buy this one ?
- Convert DVDs, TiVo files, DivX files and more to watch on your iPod, PSP, or other portable media player.
- Backup and store a lifetime of precious memories on a single 50 GB Blu-ray disc.
- Instantly capture Internet radio, streaming music services, and any audio playing on your computer.
- AutoMix arranges a perfect playlist of songs that sound great together.
- Move music, photos and videos from your PC to your mobile phone.

What our customer's say!

"Roxio Media creator 9", Have had this for about a year. Made one dvd movie. Have had nothing but problems, C ++ errors etc. Roxio support gives me the same fixes over and over. Nothing worked, Very frustrating, very poor customer support. This error is very common and they don't seem to care


"I'm sorry I bought this sorry software-get Pinnacle instead", This is a long review, but it is worth reading to save your money and your sanity.

If you search by title in Amazon, you get 3 separate listings for the same software package... perhaps one is an updated version. But I bought this in May 2007 and updated to the most current version online. The editing part is fine: bunches of transitions, many of which I'll never use, but it's nice to have them. As a suite, there are multiple functions in the software: video, audio, photo, etc. One drawback is there is no easy way to go from one to the other. Use photo to download still photos intended for a slideshow, then select video to start on your masterpiece DVD, and it appears that the program closes itself, then restarts in the video mode.

Once your video is edited, you cannot burn it to DVD. The Roxio customer service website tells you this, and recommends you burn it to a file first, then copy the file to your DVD... again another change of function (see above). You have to expect the rendering and copying to be a slow process, but when you have waited 45 minutes or longer and then receive a message that there was an error, unable to burn to disk, what words come to mind?

You can select low, standard, and high quality for burning your DVD, and there is one called "fit to disk", which will automatically select the best quality to fit the capacity of your blank DVD. Nice, except my video was 90 minutes, so it was in between low and standard. And it took about a dozen disks to finally get one that would play in my DVD player. Some would not play at all, others would play for a while and then stutter, pixelate, or freeze. In my computer's DVD drive it played fine, but I can't distribute 20 copies and tell everybody to play it only on their computer. And remember, each render and burn/copy takes a couple of hours.

Since my DVD burner could handle dual layer DVDs, I bought a stack of dual layer blanks to get the highest quality. Did that do the trick? No. In fairness, it was a matter of HP burner not recognizing Nexxtech disks. So I ordered HP dual layer disks to use in the HP burner (can't find them locally). Eventually I had a high quality image on a dual layer DVD. It played on my DVD player. At least, side one did. (OK, technically it is layer 0 and layer 1, but since I was raised on records instead of CDs, for me it is side 1 and side 2.) No matter how many versions of re-editing or re-rendering or re-burning I tried (remember the time frame), once the player got to the end of side 1, it froze. And it froze to the point that I had to turn off my player and re-start it, just to eject the disk.

Roxio customer support: sucks.
They have an automated "Ask Roxie" system which takes you through a sequence of topics to narrow down your question to one of their pre-selected FAQs. And for me it never got to the questions I had. For the burning problem, it was nothing further than the "burn to file, copy to disk" that I already knew. My other question was, when burning to a dual layer DVD, can you manually select the break point? (the point at which it shifts from side 1 to side 2. You have seen it when you were watching a movie and the image froze for a second, then continued.)My video was my daughter's choral concert, so I wanted to shift in between songs.
The answer is that there is no way to designate the break point. So I could have either low quality video or half a high quality video.

NOW THE BEST PART:
Remember I bought this in May. After using it for a few days or a week, I started to get an error message when I tried to open the program: trial version of this product has expired". That's it. No other option. No way to start the program. Ask Roxie was useless, again, but there was a user-support forum with a solution. Completely remove the program and re-load it. It is a long process, but it worked...for a few days. Then I got the same "trial version" error again. I wondered if I had paid over $100 for a trial version. But the literature said if I had a trial version it would say so during installation. I did not have that message. So uninstall and reinstall. (tick, tick, tick).
This happened 4 or 5 times, so I tried the on-line chat support.
After 4 chats with different support people, I got someone to say he would escalate my problem to the next level, and someone would get back with me by email. A couple of days later I got an email with a link to a solution. It was a simple patch download. Why, why, why, couldn't they put that link in their Ask Roxio or user support areas? Or in the software to begin with?

Regardless, I wanted the high quality and a complete concert, so I chucked Roxio and bought Pinnacle Studio Ultimate. The cost was only a little higher than Roxio, and IT WORKS! Can you manually designate the break point with Pinnacle? No. But Pinnacle is written so that it will not divide a chapter over the break point. All I had to do was designate my chapters (one for each song anyway). As the disk was being burned, the program detected when the next song would not fit on side 1, and it switched to side 2 to continue. Finally, success!

It took me from May to August to finally complete this project, mostly because of the inadequacy of Roxio Media Creator and their inferior customer support. Save yourself a lot of frustration, mental anguish, and total waste of time. My recommendation is:
RUN AWAY! DO NOT BUY THIS ROXIO PRODUCT! BUY PINNACLE STUDIO INSTEAD!

"Turning point in digital media compilations", I've worked with some high end programs at work but for many home projects I wanted something that would work fast. Roxio 9 fills this requirement well. It turns out quality projects without many of the hassles of other programs. Almost every feature is shown in the menu system and many people can skip the manual. It takes little time to figure out what the program can do and how it is done.

I have some home video in beta format. That format is higher quality than vhs and I didn't want to chuck them. I bought the Deluxe box which includes a Pinnacle video converter. My son's pc, an older model was running at 1.6 GHz. That is a bit too slow though. I got much better results with a 2.2 GHz pc. The quality from the tapes was outstanding. If you want quality you do need a good pc. It worked on the 1.6 but the quality of the digital video wasn't as good.

I use the disk authoring program a lot too. I don't trust that the dvds will last so I make at least 1 or 2 copies. The disk copy feature makes this easy. I can also snip here and there with VideoWave. I'm surprised at its precision considering that many video editing programs cost more than the whole roxio package.



"Roxio Tech support ", The install went good, I burnt a couple CD's and all is well until I tried to make a slide show in DVD builder. After working a couple minutes the program locked up, losing my work and making me reboot. I went thru that many times. After doing all updates on the PC video drivers, sound card and every other thing I could possibly update I tried to call tech support. What a joke.
After three tries being on hold over 45 minutes and then loosing the connection each time I tried e-mail mailing, never did get a response back. Went to the support web sights and I see I'm not the only one that has been having problems.

Finally after a week of frustration and my deadline only a week away I ordered Pro Show Gold which is only a DVD builder but what a pleasure to use, not a single problem and is so user friendly.

Next I'm going to order Nero, read many good reviews on that software.

This softeware may be alright if you had some support to get you up and running.