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Others say...
"Product Not Ready for Market" I bought a PNY Vid card that gave me a big discount on iolo sys mech pro 7. I tried to add it to 2 new computers, both Vista, both completely clean and the Firewall will not run.
I think the most telling feature about a product is when it's maker will not support it. The tech support at iolo is so bad it would be a comedy routine it not for the fact that it's wasting my time.
Iolo e-mail support is bizarre. In response to your request for help, they send you a link to their "knowledge base". I got the same answer 3 times. They didn't even read my request! The link is not even related to the flippin' problem!
This is like the line from Apocalypse Now ... The Horror, The Horror.
Buyer Beware.
"Autorun for some applications seems to shy away before almighty SM7 Pro." I am a long time registered user of iolo's System Mechanics Pro product (i.e. 3, 4, 5, currently 6) and two days ago I decided to go with new version 7. As I have a quite good user experience of previous versions I did not run trial version and bought it right away and installed it without hesitation. Well... In a blink of an eye, all these wonder years went to shatters. After installation of SM7 Pro I could not play previously installed games as well as installation of new applications requires almost an acrobatic skills as autorun for setup file seems to shy away before almighty SM7 Pro. Although clicking on setup.exe file on CD/DVD media will give it a kick for installation process to finally proceed. Many options of SM7 take forever to finish the started process and occasionally freeze doing so. At first my thoughts were that there might be a conflict between antivirus and firewall I run and SM7 Pro. I had disabled Zone Alarm Pro and BitDefender but all in vain. SM7 Pro lives on its own. I gave iolo another chance and installed SM7 Pro on two other computers running Media Center as well as Server 2003 to see if the problem persist or is limited to my machine only (XP Home Edition). Unfortunately problem persists to occur on all three systems. However, SM6 Pro works seamlessly on these systems. No problems what so ever and does a great job too. If you are looking for utility that does take care of slow downs, excessive clutter and a couple of more extra things like removing deleted file data consider previous version of System Mechanics which got all the bells and whistles and does not cause applications from running properly. But if you are tech savvy and want something with the latest version number then look somewhere else. SM7 Pro will do you no good.
"absolute junk !!!!!!!!!!!" the previous reviews pretty much say it all, but 1 more thing to add is technical support by e-mail, DOES NOT EXISTS ! do not buy, you are better off with the version 6 pro.
"What a piece of junk!" I tried System Mechanic 5, and then 6 way back when. Both were ok but had their bugs. System Mechanic pro 7 is not only buggy but dangerous to your system! I get the blue screen of death now after running some fixes with System Mechanic pro 7. The worst thing to do to your computer is to let System Mechanic Pro 7 mess with it!
"do you like beta testing anitvirus and firewall software?" well, that's what you will be doing if you buy this product!
I used SysMechPro6 all last year with no complaints, a good price for some decent system utilities with a good virus and firewall. but right now, this year's product is beta!
they were in partnership with Kaspersky (always rated high) to get their virus and firewall components, which was great, but this year they added their own proprietary software. short answer, its bad, really buggy.
I have not gotten it to work anywhere close to normal yet. the virus program won't even load its real-time protection becasue of an error message and like the other reviewer, you have to disable the program to send emails with an attachment.
they have had like 4 updates over the last month and I would say that it seems to be getting worse in some ways. they still haven't stopped my original problems and now the firewall is acting up.
also, the firewall is so intrusive, even under the low setting, that the filtering process when loading graphics pages is so slow with DSL that its more like the days of using dialup, wating for the page to load.
pass on this one for now. plus, remeber, before you buy, go to thier websight and download the trial version (full functioning) and if that works on your machine, good for you and maybe go for it. unfortunately, I just assumed that after using a good product all last year I was fine so automatically upgraded and now they won't return my money (without a fight) because they say I had a chance to give it a trial first so that's like a pre-return policy.
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Buy Cheap Software Now!
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iolo System Mechanic 7 Pro
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List Price : $69.95
Our Price : from $34.95
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Why I buy this one ?
- Built-in AntiVirus tools help shield your computer from viruses, worms, trojans, and other threats
- Block unwanted communication and keep out hackers and identity thieves with the Personal Firewall
- Seach and Recover 4 helps you get back photos, movies, email and more - from any drive, disc or peripheral
- Prevent valuable information from falling into the wrong hands with DriveScrubber 3
- One-click Power Tools offer essential repairs and optimizations based on the computer's needs
Special offer for you..find the cheapest!
bostoncomputer from MA, United States offers this stuff for:
 | Price : $34.95 Usually ships in 1-2 business days
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justfollowthewhiterabbit from CA, United States offers this stuff for:
 | Price : $34.95 Usually ships in 1-2 business days
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cx101 from NJ, United States offers this stuff for:
 | Price : $56.95 Usually ships in 1-2 business days
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What our customer's say!
"BUYER BEWARE!", Buyer Beware... I purchased this product, installed/uninstalled 3 times. Called tech support and was told they couldn't help me. After calling customer service everyday for 7 days, chasing supervisors to get my refund request authorized; all my efforts resulted in a refund denial. Fortunately I purchased the product on my credit card and can dispute the charge through my bank. On a scale of 1-10 (with 10 equaling excellence in product & service), I rate my experience with Iolo Technologies at a zero.
"WHAT A WASTE OF MONEY... AND TIME", I bought System Mechanic 7 Professional to have the most up-to-date iolo PC management system on a new PC. Having used version 5 for some time, I was looking forward to this latest version. What a waste of money... and time. After the install my PC kept stalling, closing Windows Explorer windows and creating error messages. Eventually the whole system came to a grinding halt. The Restart/Shut Down facility was inoperable too. This happened every time I tried to use the PC. I even uninstalled the software, but the PC was still doing crazy things. I have had to completely reformat the hard drive and reinstall the factory settings from scratch. DO NOT WASTE YOUR MONEY... AND TIME on this rubbish!!!
"Not even at beta level", Do not buy this product. There are two reasons for this.
1) The user interface is terrible. It offers to do certain things, like fixing security problems, but it will not let you know what that means in detail. You have to trust blindly that it is doing correctly the things that it should be doing.
2) Help is a disaster. It is impossible to figure out how to do things from the help.
In fairness, I installed it and it did not break my PC, which is a lot given the level of sloppiness with which the program has been put together.
"This is a TERRIBLE product!", Absolutely do not buy this! I can't believe how many hours this cost me. For background:I have had many PC's since 1982 and am a degreed engineer. I first installed this on a PC with Windows XP SP2, it installed from the CD, then updated from the website. It would try to run and then freeze up, tried numerous reboots. This was on a cleaned up PC with full viruscan completed. I uninstalled it and then tried it on a PC with Windows 2000 and all updats and SP's, also thoroughly virus scanned. It actually ran through all the menus, looked like it was doing great things, then on a final reboot my PC locked up and I had to reboot at "last known good" configuration, finally hours later got it running again, but many files are gone. I can't believe reputable stores sell this piece of garbage.
"Do not let iolo get it's claws into your system!!!", I must agree with others that this product was apparently not ready for market and continues to be especially troublesome to Vista users.
A recent update fixed a problem whereby the interface would freeze when initializing. Good job iolo - your software may now achieve it's most elementary goal - opening. But the firewall still does not function with Vista. It fails to initialize or will freeze after a short period. This is not a conflict with other security software - it is fundamental. If there is a solution, iolo seemingly cannot provide it, yet they continue to insist that SMP works with Vista. I used run the suite without the firewall installed. It worked quite well in this state, but did not recognize the Windows firewall. Perhaps this is a kind of electronic envy directed at software that actually functions as it should.
I am, as I write this review trying to remove iolo from an XP-based system and replace it with Windows Live One Care which has proven to run very smoothly on a friend's PC - kudos to Microsoft. I was forced to restore my system after uninstalling iolo the first time - it removed files critical to the operation of my wireless network connection and Windows Firewall! I am now hoping that the prior installation of One Care will protect me against damage to my system as I try again to uninstall iolo.
At best, this is very poorly written and partially non-functional software. I will not state my true suspicions for fear of being attacked for libel. I'll leave that to your imagination.
I could not condemn this software with greater force. A key component of the software does not function with Vista, and there are no safeguards against system damage following it's removal. Don't try it, don't buy it - you'll be sorry. Iolo must learn a lesson here.
Read this reviews before You buy...
"A nightmare", I have used iolo products for some time, in Ver 6 the defrag never did work, now 7 Pro is one problem after another.
It won't take my registration info, Outlook does not work, says I have a hard drive problem, then I don't then I do!!!!!
I don't trust it and getting to tech support is a joke.
You have been warned
"Don't let System Mechanic work on your computer!", What went wrong? I had Sys Mech 6 Pro, no problems, upgraded, now it's like having a virus. Installation was a nightmare, I had to reinstall it three times, and I still get error messages. The high speed internet isn't anymore. My auto fill functions for IE and Netscape don't work. The anti virus email protection does a fantastic job, it won't let any emails through unless you disable it. I am constantly running out of memory, I have nearly a gig of RAM, and only the browser running. I had to give the boot to boot time defrag, it just hangs and I have to restore the computer back to last know good configuration. Should I go on? Ok, I will. It will fix say 12 registry errors, rescan, comes back clean. Turn off the computer for the night, next morning, it finds 144 errors!!! Won't tell you what in the hell they are. Programs like MS Works don't load as quick, even Internet Explorer seems to wait a few seconds longer. Tech support works as well as this program, it doesn't. Since it's new, there isn't much on the program in the trouble shooting area of the website. I email them, they send me links on how to fix things in the older version, and some have nothing to do with my problem period. Like I keep getting error messages when the firewall starts. Tech support sends me a link on how to do a check disk if I am having problems with the defrag program??? Even typing now is slow, I type, and sometimes it takes a second for a letter to appear. If you want to impress your friends by making them think you have Sys Mechanics, but don't want to pay for it, here is a work around. First remove half the ram in your computer, download several viruses, then disable your email, and switch back from cable internet to dial up. Chow
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