Others say...

"Crapware - deserves zero stars"
I've tried all of the installation methods listed at Roxio's website. Not only will Roxio EMC 9 not install properly and run, it disabled my PC from starting Windows XP. I had to revert to he last known good configuration to recover from the disaster of the EMC 9 installation.

If I had the time and money, I would file a class-action lawsuit against Roxio.


"Be prepared for problems"
I've had Roxio products from 4.0 through 9.0. I always upgraded (in the past) because of old version problems, hoping a newer version would work better (it didn't). Easy Media Creator 9.0 is the worst of the lot. Once you buy a Roxio product, you can forget about any help when it doesn't work. Search the net for free burning programs, they are out there. I doubt if Roxio will be around in a few years, due to NO TECH SUPPORT for products that do not perform as they should. I'll never buy from Roxio again, Don't take my word for Rioxio products,check out all the reviews. very few people are happy.Roxio Easy Media Creator Suite 10

"Second install makes no difference, crashes, hangs, etc."
I bought EMC9 quite a while ago on an offer ($30 off coupon) but didn't install it until I bought a new computer running XP. After adding RAM I thought it was time and installed EMC9 only to have it bring my system down time after time. I thought a re-install would help but no, no help. (lots of people have discussed the joys of "uninstall" with this program) I have dvds of my softball team, family activities etc. etc. that I simply wanted to copy. No matter which way I tried to do that they won't play, can't be finalized and freeze up my system while in "project".. My bad, I didn't do my research ahead of time. I should have checked the Amazon reviews first because my experience matches the overwhelming majority of those related here. In the future I will at least check with Amazon before I open the box no matter how good a deal that coupon is! I bought a product that I am quite sure isn't worth any coupon no matter the amount...

"Roxio developers need an attitude adjustment"
Let me begin by mentioning that I am a software developer myself. It's what I do for a living. I understand perfectly how the whole process works.

Roxio's canned answer for EVERY problem I have had can be summed up in three words: It's your system.

Though there are TONS of complaints about crashes and hangs on Roxio's support forums, it's basically all the users' fault. Roxio doesn't MAKE mistakes.

NONE of my other video editing, transcoding, ripping or authoring applications have any problems with my system. They all work fine, every single time.

NONE of my audio processing applications have any problem with my system. They all work fine, every time.

NONE of my software development applications have any problem with my system. They all work fine, every time.

I have some pretty demanding software on here, and all of it behaves quite nicely.... except Easy Media Creator 9.

I used EMC 7 without anywhere NEAR this level of difficulty. It worked as it should, but it had very weak menu tools. EMC9 has better menu capabilities, so I figured it was worth the discounted upgrade. NOPE.

Note to Roxio: Time is money. When it takes DAYS of work by your users to make YOUR software work, then the VALUE of that software goes down to ZERO very quickly.

If your software is heavily dependent on a particular feature of the video driver, or some piece of Windows, then your application should TEST that feature when it starts and WARN the user that there's a problem! It's YOUR responsibility to make sure everything's right for EMC9 to work correctly.

Other problems with EMC9:

No Resizeable Windows

Windows applications have been designed with RESIZEABLE windows for a very long time. Especially if your application has the resizer grip texture in the lower right corner of the window, which EMC9 does, then it should be a resizeable window. But it's not. Is there a good reason why it isn't? I sure can't think of one. My other video editing software seems to be able to provide that BASIC windows feature with no difficulty.

No Software Updates

All software has bugs. It's a fact of life. The very best developers on the planet still make mistakes, and they correct those mistakes with software updates or "patches". Roxio's developers are so cock-sure of their coding brilliance that they don't NEED any steeeenking patches! Any problems I experience with their software are, after all, my fault. My system is surely to blame, no their software.

Conclusion

EMC9 is a terrific tool for testing your patience and self control. After the 7th or 8th day wasted trying to get your video project completed, you may not think the $99.95 price tag is all that good of a deal after all. By now, this crappy software has cost me many times that amount in lost time.

"roxio 9"
Many features but it seems a bit cluttered instead of one big program its more like a bunch of little programs, The video editing is simple and easy but to basic its hard to do certain things, also it wont work with the mini DVD burner on my camera for some reason. but i do look forward to using its many other features.

 

Buy Cheap Software Now!
  Roxio Easy Media Creator Suite 9 [OLD VERSION]

List Price : $99.95
Our Price : from $15.00

Why I buy this one ?
- Burn up to 50 hours of music, photos, video, and data files onto CDs, DVDs, double-layer DVDs, and Blu-ray discs
- Convert music from LPs, cassettes, and Internet radio into MP3 or WMA formats
- Customize snapshots with photo-editing features, music, and more to create email-ready invites, calendars, and slideshows
- Capture video from HDV camcorders, TiVo, and VHS, and burn the footage to DVD
- Backup precious digital data stored on your PC and restore files to their original location


It's better to buy this one too...

PC World
details..
 

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What our customer's say!

"Stay away from Roxio", After buying this, it installed a lot of programs that I didn't want. When I tried to selectively install what I did want, none of the programs would work. So I had to do a full install. Video editing would lock up every 10 or 20 minutes, which was usable I just saved often. Then it started locking up every minute which wasn't enough time to get anything done. On their customer forums, every problems seems to be answered with "uninstall and do a clean reinstall." I had done that twice already so I gave up and uninstalled it to move on to something new. Now it has broken my codecs and won't play any video without asking for a file that I can't find. This software is nothing but a huge hassle and waste of money. Instead of making patches they just start selling suite 10 which is probably just as bad.

"Low Tech Solution", This purchase solved my problem with a much older version of CD creator which offered no support for my latest hardware purchases. But now an even more current version is also available at reasonable cost.

I'm happy.

"Roxio", The worst software I ever buy! Don't spend your money for something, that don't work. You will spend a lot more money for upgrades and spyware after you buy it!
Zev

"Avoid Roxio Easy Creator 9", Hard to install, enormous drain on system resources, key features never unlocked, hard to uninstall. Avoid this app.

"This product is horrible!", I purchased this product because I was informed that it is the best on the market. If this is the best on the market I am very disappointed. I have everything the program needs to run correctly and efficiently and yet it doesn't. In the last 2-3 weeks I have upgraded everything in my computer to more memory, faster and bigger video card, etc. Still have very frustrating issues with this product. In reading the Roxio Community Support web page I can see I am not the only person that has numerous problems with this program. This program in fact has convinced me to buy a MAC computer who I know has a program that is way more user friendly, efficient and works properly. As a lot of people have stated Roxio's technical support is horrible. All they do is refer you to their website help or the Video Wave Help Center which hardly has the answers to any of the problems I encountered. I would not reccommend this product to anyone. I am so glad I found it on Amazon for $30, so it was a waste but not a huge waste of my money.



 
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Read this reviews before You buy...

"There has got to be something better", I have used versions 8 & 9. There has to be something better. It won't run on Vista without a delete and reinstall. Making a slide show is a pain.

"Buy at your own risk!!!", (Dell 8300 running Windows XP Professional) This is the third version of Roxio EMC I have owned, and I would like to say that I like it, but I can't even get it to work!! Since I was running a prior version on my system, I decided to let the installer handle making sure there were no conflicts with the new EMC and my installed one.

BIG MISTAKE!! The EMC V9.1 installer says that it installed properly, but when I go to run ANY of the Roxio applications installed, NOTHING HAPPENS.

So I went to the Roxio website and discover that there is NO TECHNICAL SUPPORT LINE SERVICE provided with the tool!! Instead of having technical staff assist with your problems, you can either choose an automated system ("RoxAnn"??? Give me a break!) or their user community (imagine - letting your own customers be your technical support system!). Of course you can pay through the nose for a per-minute fee to have someone troubleshoot your system. This seems ludicrous for a product that retails at this price!

So I decided to chat with RoxAnn and typed "Installation Problems." I was immediately sent to a detailed description for how to completely remove all Roxio and Sonic applications from my system. Apparently, having any existing Roxio software installed is a major NO-NO. (Hmmmmm. I wonder why the entire installation instructions in the user's manual is half a page????)

After 3 hours of stepping laboriously through the steps (including downloading another Microsoft application), I was able to completely remove all the Roxio and Sonic software. (Since you can't just run the "Remove software" option from the Windows OS or click an "uninstall" option from the programs list, I assume Roxio doesn't want you to ever remove this product!)

SO, back to installation!! Another long installation process (which again shows successful), and guess what? It wouldn't run. I went to the Windows task manager and sure enough, found Roxio EMC running. It just is "invisible" to me.

I have attempted 3 times to uninstall and reinstall this program on my system, and still NONE OF THE APPLICATIONS WILL RUN. I have even attempted to boot Windows with no background applications running and even have run Norton Systemworks to check for any problems. STILL nothing. Of course the installer tells me that the installation was successful!

What makes it even worse is that I had to remove my old version so now I am out the $69 I paid for this non-working product, unable to use my previous version (which was buggy anyway), AND with no alternative but to throw away the software or pay $20-30 to have them tell me what I am doing wrong.

BOTTOM LINE: Buy this product at your own risk!!! I for one will NEVER purchase another Roxio product. I'm on the hunt for a GOOD media software package. Anyone have ideas??

"Terrible, and it can damage your computer system, too.", I have been trying for over 10 hours (spread over 6 months) to uninstall Roxio Easy Media Creator, Version 9. I followed the long and difficult instructions from Roxio's website (which includes dangerous registry edits), and finally got rid of the program itself, but I can no longer use my CD drive to write files. I get an error message that says the drive is no longer accessible. There are over 5,000 posts on Roxio's user support website concerning problems with installation and deinstallation.

But at least the Roxio folks have a sense of humor...when you get to the end of the official uninstall instructions, the last line reads, "Restart the computer than reinstall Easy Media Creator."

"Roxio EMC 9", I bought this Roxio EMC 9 to update my version '7' & had nothing but trouble with it. I contacted Roxio several times & got absolutely no satisfaction from them. I finally just 'bit the bullet' for the $70 I paid, uninstalled it & reinstalled my EMC 7 & it's working great for everything I need. I keep getting emails for big bargains on Roxio's new EMC 10 but, after reading the reviews from those who've bought it, I realize it's no better than their awful EMC 9. Hope they can improve the program sometime soon & I may update but till then I'm sticking with my '7'.

"Roxio Easy Media Creator Suite V9 functions very poorly", I just removed all of the modules of this package from my computer (Note: you have to remove each module individually even though it's a suite. Removing all 9 or 10 took over 1 hour.). Even though the installation appeared to go smoothly two months ago I have never been able to get any of the modules to work. They load very slowly (or not at all) and when loaded tended to lock up the system or drive the CPU to 100% utilization. Also, the modules replace functions of other applications on my system, causing some things that used to work to stop functioning.

In addition to the problems noted above I found the user interface and menus far from intuitive. It was ofter difficult to determine what module I wanted to use.

The computer that Roxio was installed on is a Dell 8600 laptop with 2GB of ram and plenty of hard disk space. The operating system is Windows XP SP2. The system is carefully maintained and is protected by Zonelarm Firewall and Antivirus and Spysweeper. All software is absolutely the latest version.

 
 
 

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