Others say...

"Not user friendly"
I gave this three stars because it's supposed to work well. Once I figure out how to use it, I'll bet it does. If anyone can figure out how to rotate more than two tapes in a set please let me know.

"Excellent Choice for Small Businesses or Home Users"
These comments are closely related to David Arnstein's review and comments below with which I fully agree.

I am a CPA who requires accurate, reliable backups for all of my programs and files. There is no margin for error. Since December 2006 I had been using the backup software that was bundled with my Buffalo Technologies TeraStation. In early August this software stopped working reliably after issues that were created by Microsoft Technical Support. I remembered a favorable write up on this product by Consumer Reports and started my investigation. My other planned alternative was Symantec's Backup Executive. I contacted Dantz/EMC2 Insignia Technical Support (866-362-1111 or 800-225-4880) for pre-sales information after seeing the Professional version of this product on Amazon's website. The information that I received was outstanding. They provided me with the following recommendations:

1) Go to the EMC2 Insignia website and download the fully featured 30-day (really 45 days) trial version;

2) Go to this website for a movie/video tutorial for every feature of the software http://www.emcinsignia.com/supportupdates/video/ and spend the required time learning how to use the software. It takes several hours, beats reading the 400-page user guide, and is time well spent. You won't regret it. You can view all 54 separate tutorials or just the ones that you require;

3) Call EMC2 Insignia T/S at any time during the 45-day trial period for FREE T/S from professionals who are located in CA;

4) If you like the product, buy it from Amazon at the end of the trial period insert your license key code and continue to use the application without having to uninstall/install the software which drives the Windows Registry nuts. This is a Microsoft issue!

There are too many options that are available to you in the software to go through in these comments. I am continuing to use my Buffalo Network Attached Storage (NAS) device. To keep this simple I'll cover the three back up strategies that I use:

Backup #1 - back up your entire system whenever you change hardware or software and create a new disaster recovery CD. I also run this program weekly.

Backup #2 - I save all of the files that I create in separate folders (not in the Program folder)on my HD. I back up all of these files daily.

"Duplicate" Back Up. This is a Restrospect option. Backups #1 & #2 require the use of Retrospect for a Restore. The "Duplicate" option allows you to do the same as Backup #2 and then retrieve a separate file to drag-and-drop it back to your HD without the need to use Retrospect.

I can't speak for everyone who reads these reviews or address even most of the individual back up requirements that you might have. My only recommendations are for you to do your own investigation of this product and then spend the time to go through the video tutorials from the Internet. Afterwards make your own determination as to whether Retrospect 7.5 Professional is an excellent solution for your own requirements. It is working perfectly for me.

"Retrospect: learning hurdles, yes -- but very reliable once you understand"
Reading through these reviews and comments, I have to agree that Retrospect's interface has always marched to it's own drummer. When I first stomped my way through an old Mac version back in 1994, I used it to do basic one-off backups but didn't understand it well.

Over time and several versions, on both Macs (desktops and servers) and Windows (desktops and servers), it's a tool that I regularly count on for reliability and redunancy. I have client sites where I can easily roll back to any date in the last 6 months and pull a single misplaced file or an entire disk.

Like any backup regimen, it requires that you think about how you want to use the product (number of backup sets and disk sets) and how your users should be protected. A little seasoning (and reading the manual) pays big dividends!

--
Gary Szabo
Principal, Mindful Technologies

"Very full-featured backup software"
EMC Retrospect 7.5 Professional for Windows is VERY full featured, as evidenced by the manuscript sized manual. It contains many very useful advanced features BUT, if you're a novice to backing up, you can just pretty much run through the intuitive wizard and get a good backup of your data. I love the fact that it has a disaster recovery option, allowing you to make a bootable-cd to boot to in case of operating system failure. I work in Information Technology and still had to read the manual to figure out exactly how to use some of the advanced features, like using the incrememtal backup and scheduling automated client backups. But one can install it and run manual backups that are as thorough right out of the box. This is a great product and will give you much peace of mind about keeping your data safely backed up. I highly recommend it.


"Lost my data"
Okay, I was using the previous release of Retrospect. But it was a COMPLETE AND TOTAL FAILURE.
I made backups, both "duplicate" and "comprehensive".
My disk crashed.
I went to restore.
NOTHING THERE.

Knowing this, would you buy another Retrospect product?

 

Buy Cheap Software Now!
  EMC Retrospect 7.5 Professional for Windows

List Price : $129.00
Our Price : from $79.99

Why I buy this one ?
- Complete protection for Windows desktops and notebooks
- Secure, reliable protection for all your information
- Simple, yet powerful - start your first backup in minutes
- Fast backups and Smart Restores with unparalleled accuracy
- Automated Disaster Recovery



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What our customer's say!

"Product works , buy it if you care about your data", I'm using this product as a backup server for files on three PCs. One workstation in the house, a family laptop, and a work laptop. I am not using it for a full hard drive/ OS recovery, just incremental backups of important files and user directories. The software is great. For the first few weeks I enabled the email feature to email me upon each backup, successful or not. Each scheduled back up worked well, how ever I had to use windows scheduler to wake up the workstation from hibernate. No problem for me, but it might be tough for a novice user. The interface took a few hours to learn, but it has everything you really need. I would not call it overly complex, but it may be a bit much for a home user. I have tested the restore on many occasions and have found it to be reliable. The reason I purchased this software was that Acronis restore failed when I tested it. I really wanted to buy the Acronis package, since its image backup has saved my bacon in the past, but the normal everyday backup was really bad. In short, I would buy this product if you need to continuously backup your files on a regular basis. I would not buy it if your intent is to restore a complete OS.

"Something to trust your valuable data to", If you are looking for some simple one click backup solution, Retrospect is your thing. Certainly, it sports some wizards that lead you through the process of invoking solid, time scheduled, backups. But if you are willing to dig in the extensive manual, and spend some time and effort to get to know your way in Retrospect, this may be very rewarding. The program proved to be rock solid. The amount of options is large. I like the possibility to reach back in time to grab this erroneous overwritten or deleted file. The program has no problems with open files. One can build all kinds of schedules, backup sets and so called selectors, save them, edit them later on, and knit everything together until it suits any need you can possibly have. Personally I use a combination of daily backups to an external HD and every week the most valuable data is written on DVD's to store in a safe place. Very good value for the money.

"emc retrospect 7.5", Great product at a great price. Alot less than Acronis products. If you have more than 3 machines to back up consider Microsoft Home Server software with HP hardware.

"Retrospect Professional 7.5 works with Vista", I've used Retrospect on and off for 10 years. I've been using 7 and 7.5 for about 4 months. 7.5 now supports Windows Vista and I'm using it to back-up 2 PCs to a SimpleTech SimpleShare NAS 500 Office Storage Server on my home network. I already had to use it to recover an entire hard drive that crashed and it worked. I did have to recreate the index when restoring since by default it was stored on the crashed hard drive. Now that I have re-installed, I am forcing the index to be stored on my back-up server instead. This really ought to be the default, but I suppose it wouldn't work right on a tape drive. What's wrong with this software is the poor documentation, poor avenues for help, and the frankly quite awful EMC website. None are really designed to help home users. If you can get past that, the software is quite excellent. A serious tip: when you see errors that files aren't backed-up, you likely have bad sectors on your hard drive - regardless of the reason or error code stated in the log file. I never found any clue of this in the help system or by searching EMC's site or the web. Often the error codes given by Retrospect are too vague to be helpful. So vague that you don't know if the error is because of the source drive (reading) or the destination drive (writing) of a file. By downloading and running a low-level hard drive utility (SeaTools from Seagate for Seagate and Maxtor drives) you can find out if it is your hard drive for sure. I have found Windows checkdisk and scandisk to be unable to detect real problems. Seagate has excellent free phone support as well. I found out that hard drives in both my PCs were failing even though Windows utilities had no clue. Since replacing both drives I have not had any problems or errors reported by Retrospect. Why doesn't Retrospect suggest that impending hard drive failure might be the cause of back-up errors? I haven't a clue, but now you know too.

"Loyal user for years, just keeps getting better", As a consultant that installs and maintains this product for many clients on both PC and Macintosh platforms I have watched the development and maturing of this excellent product into what I consider the best backup solution on the market.
I am sure there will be a fair number of negative reviews but if you read between the lines most of them can be traced to inept users not willing to pay their dues and learn the intricate workings of this powerfull application. There are other alternatives much easier to use but they lack the power and configuration options that come with Retrospect.



 
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Read this reviews before You buy...

"Perhaps the LEAST intutive software made by mankind - but it works when it counts!", I am a high level geek and even I had a very hard time making this stinker work. I back up semi-regularly, thinking I'd never have to use the Retrospect backup. I use my laptop ALL of the time at work, and can't operate without it.

Then one day, I dropped my laptop HARD on my kitchen floor and the hard drive stopped working. The warranty would cover any damage to the laptop, but what about the data? Luckily, I had backed up ALL of my data using Retrospect just 48 hours prior.

The moment of truth was at hand!

Well, it took me 2.5 days of banging my head on the keyboard, and a lot of coffee and patience working with Retrospect, but I FINALLY got the hard drive restored EXACTLY as it had been at the time of my backup. It's as if nothing had happened.

HINT: you MUST install your OS _FIRST_ on your new drive before even attempting a DISATER RECOVERY with Retrospect. Don't expect to be able to just clone the image back to your new drive -- that would be too easy, and I think Retrospect is afraid of getting sued by Microsoft.

I had to learn about "backup sets", "recreating catalog files", "snapshots", etc. The wizards are awful -- not very intuitive in the least, and you have to go into "expert mode" to make it work right most of the time. Also, I had to fix a couple of boot errors along the way -- the computer thought it had two OS's on it. Additionally, I had to tell Retrospect to restore my registry and other settings (you'd think it would do this automatically being that you're doing a DISASTER RECOVERY).

Overall, a major pain in the [...]!

BUT, it works! It took me about 15 hours of work over 2.5 days, but I got it ALL back. So, the software does deliver a COMPLETE restoration when it really counts. Sure saved MY bacon!


Thanks Retrospect -- I think....


"Good comprehensive backup; Finicky and Difficult to Learn", On the surface Retrospect appears very easy to use. Start using it and it is much harder. There are a few different procedures to follow to do a good backup, and while it has a wizard, the wizard does not warn you of certain things. For example, you want to use "Duplicate" rather than "Backup" because you will get complete files in your backup. It does come with a very comprehensive manual, and I will admit to not reading the whole darn thing. Once you get it going, it will do everything you need it to, and quickly. It's been good for my small business and home use. I recommend it because I have not found anything better. But study it, and call tech support if needed. They were pretty good.

"Run, don't walk, away from Retrospect Backup", Retrospect is a terrible software application for the ordinary Windows or Mac user. Both versions are complex and difficult to use, and the interfaces are extremely unintuitive. To make matters worse, EMC will want to charge you $69 if you need help with this indecipherable mess. I only hope that the Time Machine backup feature that debuts with Mac's Leopard version of OS X will finally put this product out of business.

"Not for the Faint of Heart", I reluctantly purchased Retrospect Professional 7.5 because I could find no other product with the feature set I wanted. My previous experience with Restrospect Express HD was horrible, so this took a big (or dumb) leap of faith. The bottom line is that this is a powerful product that takes a serious commitment to learn how to use. I read through the nearly 400 page manual three times before I had any real idea of how to use the product effectively. That said, I like the product's flexibility and its incremental backups. So far I have had no crashes, but I was able to restore a crashed coomputer with Retrospect Express without much difficulty (there were other [non]usability issues with that product).

Since a reliable incremental backup is what I was looking for, and I think am getting it with Retrospect Professional 7.5, I give the product a tentative 4 stars. Whenever my computer crashes, I'll be back with a followup review.

"DO NOT USE Retrospect Software!", My group at my company have all purchased Retrospect and we use it to backup our data onto external harddrives. Everything seems to work fine, but when it comes time that your hard drive breaks? Guess what 2 out of the 3 people lost all of there data. Luckily I made a mirror image of the harddrive, which worked, but all of their software that tries to restore the old harddrive onto the new hardware DOES NOT WORK. I had to MANUALLY copy the files that I needed onto the new harddrive. I searched the web for new software, problems or updates but found nothing. Everytime I tried to restore the image of my old harddrive to the new harddrive, it failed with an obscure error message. I had to reinstall Windows XP and all of my other programs on the harddrive I had to manually install. Overall it was about a 2 week process of down time before my laptop was up and working again.

My other co-worker had his hard-drive go down and because he used an older version of retrospect (which was installed on the old harddrive) he could not use the newer version of the software to restore his image. Who makes non-compatible versions of backup data bases? Retrospect should at least address this issue. Anyway, he lost all of his old harddrive.

In my opinion Retrospect is not tested, does not work on all systems, and/or gives you the false sense of security that you have truly backed up data.

If you already have install this software, I would recommend that you test it to make sure your files are really backed up by removing your harddrive, and see if you can get all of your data back.

 
 
 

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