Others say...

"Lifesaver!"
I used this product to recover files that had been accidentally deleted. I am using several software packages that had newer versions than what Data Rescue was looking for, and they created custom patches to locate the newer file type within hours of my request. Amazing customer service!!!

"Great service, great product!"
This the kind of product and support that is all that every software should be! Recovered files that I thought were gone, there is other good software, and I recommend those as well, but Data Rescue does just what its name says. Recovers your data from a damaged drive. The tech support is fantastic, rapid response and a full and complete answer to my issue. I don't think it could happen quicker. The biggest compliment that I can give is that I'd certainly buy again.

I think we'd all had software issues, problems with something or other and it takes weeks to get a solution, if you get a response at all. Mine was quick, courteous, helpful and solved the problem, is there better?

I'm not sure where the other reviewer had his/her problem with support, but perhaps that was an isolated incident or in the past. The company is responsive beyond my expectations, which are always high.

"Prosoft Data Rescue III"
Great product and amazing customer service. I was able to recover the [accidentally] trashed emails that I lost and Mike in customer support was amazing! He stayed on the line while I went through the steps... He even contacted me afterward to make sure I was able to recover everything I had lost. I've never been so impressed with customer support!


"Data Rescue II saved me thousands of pictures, songs, document, and programs"
After accidentally deleting my hard drive while installing Windows through BOOTCAMP on my Mac and being told by the professionals at a local Mac store that none of my information could be covered, I tried using a trial version of Data Rescue II. This trial version worked, so I went ahead and purchased the full version to recover thousands of pictures from my travels around the world, songs, documents, and applications (none of which I had backed-up). In order to determine if this program works without buying the full version, simply download a trial. If the trial does not work, you will not have wasted any money, and if it does (as it did for me), you will be able to recover the important information that may have been lost otherwise by purchasing the full program. If you have any further questions, the support at ProSoft is excellent [...]. I spoke with a gentleman named Michael who guided me through the process of recovering my documentation (while my computer was unbootable).

-Ryan Carter

"Excellent product and support"
From my experience, Data Rescue II and the Prosoft support staff have been the best, and saved my father from a total loss of 3+ years of personal data, photos and files. I just wish I had gone to them as my first resort instead of my last.

The Situation: Ugliness, sadness and much gnashing of teeth
- A Macbook 80GB HD with sporadic then complete startup and access failure
- Laptop hardware replacement
- Ultimately, a repartition and fresh, 'clean' install of the operating system
- An "emergency" backup that turned out to be less than complete.

After many other failed recovery attempts, I tried Data Rescue II.
Initially, DR II would get stuck approximately 3/4 of the way though processing a specific file type. The Prosoft support staff were amazingly responsive, patient and helpful. Through several support calls (often without any waiting!) we were able to configure DR II to work through and beyond the problem files and complete the recovery process.

Finally, to be clear DR II is software, not Magic. If the data on the hard drive can't actually be read (due to AGGRESSIVE erasure/overwrites or real, physical damage) your only possible hope is a recovery service and a very, very fat wallet.

I say that because due to both circumstances we ultimately couldn't recover everything ... BUT Data Rescue II worked where NO OTHER affordable recovery attempt did. And without the very accessible and helpful Prosoft support team, we would have nothing.

With them, I am the hero son who got some of my families memories back.

Now ... go backup your data.

Did you? No, no you didn't. That's ok, go ahead, do it now .... I'll wait ...