Others say...

"GET THIS PROGRAM!"
well my norton expired.... so i was trying a free antivirus and free anti spyware... well the day after i quit using norton my computer started acting horrible... i could be surfing the net and a window would open out of nowhere..... i KNEW i had something... but my antivirus i was using didn't show anything up... so i bought this.... ya it cost a bit.. but after the rebates it wasnt bad at all.. and i installed this and had not even scanned yet, and norton had found a trojan on my puter 22 times.. that was without even scanning yet!!! needless to say.. got rid of that trojan, and my computer has worked better than it had in ages every since.. i would recommend this to ANYONE!! buy it NOW!! I LOVE IT!

"What a disapointment"
I've used Norton for many, many years and have always sworn by it as the best anti-virus protection available on the market. With the 2003 version, I switched to Norton Internet Security and loved it. It's always worked perfectly, and I've bought a new year of definitions each year. I planned to update my NIS 2003 version again this year when it expired, but about a month before the expiration, I got an offer from Symantec to buy the NIS 2005 Antispam version for a low price. I decided to go ahead and upgrade from 2003 to 2005 at the low price.

Last weekend my subscription to NIS 2003 expired, so instead of re-subscribing, I instead downloaded and installed the NIS 2005 version. That's when the problems started. After downloading and installing, I updated the virus definitions. This went fine, and I thought I was through with it. A while later I went into the NIS program and when I opened it up, only part of the screen appeared--the border, without the middle with all the buttons to click. It did this everytime I opened the program, so I decided to reinstall the program. After restalling and updating the definitions, again I thought I was through.

Little did I know my troubles were just starting. After installing the NIS 2005, I could no longer go onto the internet. My computer also started freezing up. I had to restart it numerous times and as I tried to troubleshoot it. After about an hour, I just said to myself let my computer work long enough before freezing up so I could uninstall NIS 2005. After a while, I was able to do that.

Once I uninstalled NIS 2005, I again assumed I was back to business. I would just look for another anti-virus and firewall program. But no, I could not go on the internet. I checked my wireless connections and found the IP addresses for my network were all screwed up. I worked on it for hours, checking and rechecking my network connections. I reinstalled my wireless card. I tried another wireless card. Nothing worked, after a whole day of working on it. Finally I had to admit that NIS 2005 had completely hosed my computer and my network connection.

So after many wasted hours, and many more curses at Symantec for its product, I had to use Windows XP System Restore to roll my computer back to how it existed prior to the NIS fiasco. I decided to use the free McAfee anti-virus and firewall available to me from AOL. However, McAfee couldn't install because it detected an existing anti-virus program on my computer, even though I had deleted Norton NIS 2005. I had to go to the Symantec website and download 3 different programs, and run them, along with deleting various files and registry entries, in order to finally get rid of all the various pieces of NIS 2005 and my prior NIS 2003.

So after being a good Norton customer for many years, I've now gone to the other side of another good customer who has now been hosed by Norton software that screwed up my computer and internet connection! I hate to say it, but now I'll never be a Norton customer again, and cannot recommend the program to anybody. The risks aren't worth it.

Raleigh1208

"Good product - Hard to install."
I already had Norton Anti-Virus (I believe 2004) and Norton Firewall 2005. My contract was expiring, so I decided to upgrade to the combined package. Even though I was basically upgrading Norton products, it still took a couple hours to install.
The setup/installation process did not know how to remove the old versions of its own software. It half uninstalled it and gave up, displaying an error message with the typical options of "Abort, Retry or Ignore". I tried "Retry" a couple times, with no luck. I then switched to "Ignore". It installed the software but it wasn't working properly. I clicked on the link Norton provided for fixing the install bug and it was talking about such daunting options like hacking the registry. I finally went into Control Panel and did the Windows uninstall. This cleared up the problem and I was then able to successfully install. Because I was forced to take this route, I lost most of my previous settings.
I do like the software and know I can count on it but have always had problem installing norton products.

"Installation in Home Computer"
This product is awesome. Since I installed it there have been NO sperious advertisements Period

"This was a mistake!"
I have used Norton Utilities programs for years and had upgraded to Internet Security 2005 a few months before this came on the market. When a scan alerted me that my computer wasn't fully protected because my version lacked spyware detection, of course I upgraded immediately. My computer hasn't worked properly since. My email started filling up with spam, the computer started losing internet connections, reading errors, and slowing way down. I kept checking Norton's status and running scans and updates, but to no avail. I tried online diagnostics, online help suggestions and finally live online help, but no one even understood what I was talking about. "If everything has a green check mark then it's working fine - don't worry about a thing." Except that it wasn't working at all. I finally purchased MacAfee last week and it immediately detected 3 viruses and a Trojan horse that the "working perfectly" Norton hadn't. Symantec can't explain themselves and is giving me the runaround on a refund, so I'll never trust them again.