Why I buy this one ?
- Store and organize messages in up to 300 folders
- Advanced digital voice operated recording (VOR) saves valuable recording time
- LCD display provides recorded messages details
- USB connectivity for high speed file copying

Zalmar offers this stuff with condition New, new for:

Price : $299.87 Usually ships in 1-2 business days

What our customer's say!

"Missing Software, Subsequent Arm Twisting", The seller, Best Source Office Supplies, did not provide the promised Dragon Naturally Speaking software, as described in "What's in the Box" in the product description.

Since I was otherwise satisfied with the purchase, I left only a moderately negative review (3 of 5), after which the seller contacted me and pressured me to remove the review, without making any attempt to provide the missing software. Suffice it to say that I was highly displeased at being first cheated and then strongarmed.

I have made a formal complaint to Amazon about this seller, Best Source Office Supplies. Best Source Office Supplies is currently under investigation by Amazon for violating its Community Rules, which read, in part, "any attempt to manipulate ratings of any participant is prohibited."

An Amazon customer service representative wrote, following my complaint: "I've forwarded your message to our Seller Policing team for their consideration."

Amazon has been all over this issue, and I have nothing but praise for the speed and professionialism with which Amazon has handled my case. Amazon is a great seller with outstanding customer service. This is just a case of a bad individual seller, and Amazon is doing the right thing. No ill reflection on Amazon at all.

As for Best Source Office Supplies, this seller is be avoided at all costs.

"No way to download Digital Voice Editor Software", I bought the ICD-MX20 a week ago. I was surprised that Sony does not provide downloads of the associated software named "Digital Voice Editor". Sony Customer Service staff told me that if you lost the CD that came with the box, you had to buy a new one. Only patches of the software are available to download.

This immoral policy violating the norm of digital appliance industries and should not be encouraged. Sony is demoting its brand name by offering poor post-sales services. Think twice before making your buying decision.


"Great item", This is, so far, the best digital recorder I have ever had. Adding a 2gb memory stick, and you can record for over 90 hours. The sound is perfectly clear and sharp.

"A very good, small recorder", This digital voice recorder is very good and is easily carried because of its size. I am using it to record interviews. I put it about a yard away from the interviewee's mouth and it picks up their voices very clearly. At the same time, it is a few yards away from me and pointed away from me and yet when it plays back the conversation I can still hear the questions I ask (it is a little soft, but still easily enough heard). Because it can store recordings in different folders, I can keep my interviews separated until I can copy them onto my computer.

I wish it had an on/off switch to save battery life. I wish it came with the current voice recognition software (v. 9), which is supposed to be better than the one that came with the recorder (v. 8). Once trained, the software works well; it makes some mistakes, but not a lot. Because the interviews I am doing are about one hour long, it is not worth it to train the software for each person's voice. So, I copy the recording onto my computer and play it back from there. This allows me to listen to the interview and repeat it into the recorder. Once it is recorded in my voice, the software can make the transcript. A significant amount of clean up is needed after this, but it gets the vast majority of the words correct. This method is relatively fast and much less expensive than hiring somebody to transcribe the recording.

"Great Product", This recorder works fantastically well, but the instruction manual is sparse and hard to follow, so I had to learn how to use it by trial and error. Very pleased with the performance.

Read this reviews before You buy...

"Transcription software made the difference for me", I bought this software with the hopes of figuring out a way to use the Dragon voice-to-print software work for transcribing interviews. I knew it couldn't transcribe two voices, but I had read about a workaround where you re-dictate the entire interview in your own voice and then use the voice-to-print software to transcribe it. That turned out to be a pipe dream, at least for me. Even with training the Dragon software is not accurate enough for me to make it worth the time. I will probably find other uses for this software, however.

I am still happy with my purchase. The included sound editing software allows for easy manual transcription because the transcription keys allow you to stop and start the tape (it automatically goes back a few seconds when you restart it) without ever taking your fingers off the keyboard. I am a doctoral student working on my dissertation, so I appreciate the fact that the sound quality of this recorder is so good, and that transcription is (relatively) painless. The fact that the recorder capacity is expandable with standard memory sticks is also helpful. I think that the advantages of this recorder make it worth the difference in price from the lower-end models. I would recommend taking your time to compare the features of each recorder and its included software before making a decision to purchase a cheaper model, especially if you plan to use this for interviews and focus groups and not just as a voice memo pad.

If you are sure that you would never use the Dragon voice-to-print software, you can save a little money and purchase the Sony ICD-MX20, which is identical to this recorder but does not include the Dragon software.

"Sony Digital Voice Recorder", I like the recorder and particularly the voice recognition software packaged with this model. But, I was surprised by its small size and the fact that it doesn't have an on/off switch (not mentioned anywhere I checked before buying the recorder). So, you have to remove the batteries if you don't want to wear them down between uses.

"Voice recorder - top of the line!", The Sony ICD-MX20VTP Digital Voice Recorder has been great. It's easy to set up the computer, and transfer my work notes to print. Great investment!!

"musiclover", This device is awesome! It's easy to use, you can take it anywhere and the sound quality produced is outstanding. The recordings I've made are clear and editing has been relatively easy, although it does take time.