Why I buy this one ?
- Easy phone detection
- Quickly Transfer Cell Phone Contacts to your Computer
- Safely Back Up your Cell Phone Contact Information on your Computer
- Conveniently Edit your Cell Phone Contact Information from your computer
- Sync your cell phone with your Address Book or two different cell phones phone books

What our customer's say!

"Save Your Money", I bought DataPilot for my mac thinking that I would be able to sync my cell's phone book with my computer. Wrong! It reads and writes the phone book but has no option to sync, so if I add someone on my phone and then edit an entry on the computer I have to pick one or the other. To make matters worse when using an older Samsung C225 the software would not allow multiple phone numbers per entry to be uploaded even though the phone supports it. Samsung's own software which is significantly older but unfortunately Windows only allows you to do this.
Data Pilot also does not allow you to chose what photos you want to download from your phone, it's all or nothing. Have 50 photos and want to download 1 new one? be prepared to wait for all of them to SLOWLY re download.
Susteen should be ashamed of this software.

"not impressed", I regret buying the product. I bought it direct from Susteen. Had I been smarter I would have tried to get a refund.

"Excessively stupid software", I ordered the DataPilot Universal kit for OSX; this contains USB adapters for a wide variety of phones. Let me say up front that the one cable I tried (Motorola E815) worked fine; and that DataPilot did recognize my phone at once.

The DataPilot software is another matter. My aim was to transfer pictures from a camera phone to the computer (since Verizon provides no other means of doing so except to email the picture to yourself at 25cents each). With what I have spent on the DataPilot I could have emailed more than 300 pictures to myself, and the results would have been just as satisfactory if not more so.

DataPilot downloaded my phone's address book data, but it apparently doesn't know about the Categories feature of this phone. I had carefully organized the entries into categories (friends, business, etc) and that information is not downloaded, nor do I see any way to create it on uploading.

On to the pictures. When you select Photos, DataPilot shows a list of "albums" initially having only "library" and "trash." You can create more "albums" but these have NO RELATION to iPhoto's albums! The "albums" are created in ~/Documents/DataPilot/Photo/Temp. You can get iPhoto to Import them later.

The only option now is to "Read all data from mobile phone." There is NO option to review what pictures are in the phone, nor to look at thumbnails, nor to select which pictures to download. You get all or none. The downloading is EXCRUCIATINGLY SLOW; on a moderately fast (1.25Ghz dual G4) machine it took TWO MINUTES PER PICTURE, or just under an hour to download 25 pictures each 1024x768.

You can cancel this process and have only the pictures downloaded so far, but the only way to get the rest is to "Read all data" again, which reads all the pictures including the ones it got before, giving you two copies. And there is no provision for deleting pictures after downloading; you have to do that manually on the phone.

I ran this first on a G3 iBook and after downloading all the pictures (one hour!) it hung up, turned on the "beachball" and could not be force-quit. I had to power-off the iBook and from then on, DataPilot claimed it "could not open COM port."

This is stupid, user-hostile, badly designed software with questionable reliability. Avoid it if you possibly can. 25 cents per email is probably a more economical way to get pictures out of your phone.

"Data Pilot is LESS than promised for the Mac", First, let me say that the price from Amazon and the delivery from Amazon were all that they were promised to be. However, the software from Susteen/Datapilot left something to be desired. The box delivered from Amazon had old software, version 1.1. I went to Susteen.com to download the latest version, 2.4. I then had to buy another cable, only available from Susteen that brought the price to over $100.00. Then, after backing up the phone data and moving it fom one phone to another, I found that I could not change data anywhere except in the name and number columns. What I wanted to do was to manage my ringtones for each entry and to micromanage my phone's setup features. Neither of these can I do. I finally wrote to Susteen with the following message:

"I am truly upset. I spent over $100.00 for the Mac Universal Kit and the new cable for the LG5200 and LG8100 phones. Now I am trying to change the Ringer ID and I am locked out of that function. Why have you done that? OPEN ALL THE IDENTIFYING DATA FOR THE SUPPORTED PHONES. What is wrong with you. Give us a program that works, not one that just does little small things. I can get to Verizon and save my phone data on their website. I don't need your services unless your services are better than theirs."

In my opinion, this software is NOT worth the money or the aggrevation.

"Does not work with Mac OS X", even though Susteen claims DataPilot for Mac supports my phone, a Samsung x475. Not only Mac users should be wary of purchasing this product but others should expect slow and inept technical support. After waiting more than a week for a response to my email request, the support tech's only advice was to upgrade to DataPilot version 2.2.0, which I had already clearly listed as my current version in the request. I have received no further response after I replied pointing out I already was using version 2.2.0 and asking for additional suggestions to get DataPilot to function. That was two weeks ago. Beware of this company!