What our customer's say!

"Farstone doesn't care about it's customers.", I have read the previous review and I wanted to add to it. I have been using game drive for well over a year and I have come to love and hate it. It's great when it works but getting it to work can be really tricky and sometimes just impossible. I have been to Farstone's website and read through all of thier support documents but they are not very helpful. There are many many game titles that this software claims to support but does not. I also have never had any luck emulating a DVD. It will create the image and play it, but the picture is horrible. I wish I could recommend a better emulation software to people reading this review, but the only other software I know of is Alcohol but it is very tricky to use and has even less support than gamedrive.

"Blank CD and No Support", I ordered this item a month or so ago and I still have not gotten it working. I am not inept at installing and configuring software, so I am at a loss why. It is not as if Farstone has been responsive. Have they dropped into a black hole?

To begin, I received the CD from Amazon blank. A sealed retail package with a nicely printed CD with zero content. I decided to contact Farstone instead of going through the return/exchange process. I opened two tickets using an unregistered login. I have had no response from Farstone. It has been several weeks.

I decided today to download the program from Farstone and use the serial number that came with my blank retail copy. It installed ok as far as I can tell. I can create images and I can assign them to virtual drives. However, the two boxed games I planned on running with the virtual drives are Leisure Suit Larry (uncut) and Myst 10th Anniversery edition on DVD.

LSL installs well from a virtual drive, yet when I run the game, the copy protection kicks in. Farstone has listed LSL as a recently copiable software. I assumed the download would be up-to-date, but I assumed wrong. Live Update is available but has been down since 10 Feb, which was 17 days ago. So I cannot play LSL off a virtual drive.

Myst and Riven I have just imaged. Everything appears fine. Unfortunately whenever I try to insert the images onto a virtual drive, I get an error. (An error with no helpful feedback, just a number.) Did not the specs report suppot for DVD? Well in my case, it appears not.

I tried to open a new ticket with Farstone, but that service appears down as well. I keep getting linked back to the support page without ever opening a ticket. Now that I have a registered login, I expected to get a better reponse. Nope. Cannot even contact them to get that support.

In conclusion, every review I read appears to laud this software and its siblings, but I am left hanging. No one is helping me and I am well beyond frustrated. Thus this review. If Farstone cannot get their stuff straight for me, I see no reason to give them my support.

Hope it helps.