Others say...

"Mediocre Software!"
This software disappointed on several straightforward tasks:

1. The Employee Stock Option interview is terrible: it performs NO actual calculations. It gives some vague advise about how to handle Stock Options and Employee Stock Purchase Plan situations rather than directly calculating the tax impact. I had to refer to the guides given to me by the broker, AND the TURBOX TAX website to figure out how to calculate the cost basis for these situations. The software, especially software labeled PREMIUM, should have this functionality built in and I should not require a trip to a competitor's website and the use of a hand calculator! That's why I buy tax software. TurboTax actually performs calculations when you input data.

2. The download "feature" for W-2, 1099, and 1098 forms is humerous. I have used this feature in TurboxTax for my W-2 form from a major Fortune 500 company and the 1099-DIV form from the Vanguard Group. Apparently, Taxcut has no agreement with these major corporations--the list of supported employers, brokers, and mortgage companies is tiny.

3. Printing-there seems to be some formatting issues with the worksheets when printed out. It seems to print outside the printable area of a standard printer.

On the plus side, the software is relatively cheap and is probably OK for simple tax situations. Its laid out logically and imported my 2003 tax data from TurboTax competently. But I would purchase TurboTax if you have a more "complex" tax situation (although I hardly classify Employee Stock Options and Purchase Plans as complex in 2004).

I tried it because it is cheaper than TurboTax and I was curious to compare the two, but I'll be using TurboTax again next year!

"Bilking you for every penny...."
I purchased the Premium version of TaxCut for $39.99, and I would not employ the term satisfactory, let alone Premium, (and I'm a Software Engineer). One can't imagine what "Premium" features could possibly be missing from a "Deluxe" or "Basic" version, and still provide you with an accurate tax return.

I've typically filed my taxes with H&R Block's incredibly user friendly online service, but I saw this while in line at Best Buy (kudos to whomever strategically placed those TaxCut kiosks) and thought it might more thoroughly assist with deductions and credits available to homeowners. Unfortunately, to get into detailed deductions you need to purchase the H&R Block TaxCut Deduction Pro for another $19.99. Doubly unfortunate is the software's uselessness. Deduction Pro's only functions are a) a spreadsheet where one might track contributions made to charity (a service a pen and piece of paper could perform equally as well); and, b) to find out what the exact tax value is of those sneakers you donated to the Salvation Army or those magazines you donated to the library. What most people do not realize is that you need to contribute several thousand dollars to charity or have several thousand dollars in medical expenses before these are tax deductible, and people who fall into these categories more often than not are having their taxes prepared by an accountant. For the rest of use, Deduction "Pro" will advise you to take the Standard Deduction, rendering the program a waste of time and money.

TaxCut "Premium" does not include state tax software either-- you need to purchase TaxCut State separately for $24.99. Because I work in New York and live in Connecticut, I needed to file state taxes in both states. Unfortunately, the $24.99 only affords you access to one state of your choosing. People like myself need to pay another $24.99 for the second state (and second TaxCut State purchase is not rebatable).

Then of course, there is the convenience of E-filing, for which TaxCut charges $15.95: $15.95 for Federal and another $15.95 for State. E-filing is definitely worth it, so I coughed up the surcharge. Unfortunately, I could not E-file my New York state return because TaxCut will not permit you to E-file Partial Year or Nonresident returns, which means you need to print everything (printing a simply copy of your completed return is another area of the program that proves less than simple) and mail it in yourself with all supporting documents.

Here's the kicker, folks. After spending over $116 on poorly executed, user-UNfriendly, and in a few instances, inaccurate TaxCut software and e-filing, when TaxCut repeatedly gave me an error message and refused to open my file, I was forced to call Customer Support for which they charge $9.95 per call, not for tax advise, but for tech support when their software runs amuck!! If you surf around the TaxCut website long enough, you eventually discover there is a free number. When I phoned the "free" number (not toll-free, just free from credit card charges), I was on hold for 29 minutes before I was able to speak to a customer support agent. I explained my tech problem and was then placed on hold for another 8 minutes while he discussed with his senior tech supervisor what the problem could be. Ultimately the problem could not be resolved, and Mr. TaxCut's resolution was that I uninstall and reinstall the three software programs.

While I remain a big fan of preparing your own taxes with tax software and E-filing, DO NOT LET TAXCUT BE YOUR SOFTWARE OF CHOICE!!!!!

"Where are the reviews for this year?"
Look at the reviews and you'll find that those who gave this product a poor rating have never used the most recent addition. I really don't care what someone may think about an old product because it has nothing to do with THIS product. One reviewer ever calls it "KTC"... sorry but they have not used the name Kiplinger's since the 2000 version.

Get a clue.

THIS product does as good a job as any, is easy to follow, imports Quicken data just fine (if you have it set up correctly to begin with), has the features that mean the most and does it as a cost far less than TurboTax.


"Recommended Only for Simple Tax Situations"
Quick and easy tax preparation, with just a few drawbacks for complex tax issues. For simple tax returns, I rate TaxCut very highly. If you have to depreciate any assets at all, don't bother with TaxCut unless you know depreciation inside and out.

I was very surprised by the amount of time it took me to prepare a tax return using TaxCut. In just 20 minutes, I prepared a simple tax return, from start to finish. Starting over with a new tax return, it took me only 30 minutes to prepare an especially complex tax return. TaxCut's clean interface and keeping questions short all helped speed things along. TaxCut Premium does a good job handling the data entry for the sale of business assets, as it prompts you to choose with section of the Internal Revenue Code applies to the sale of the property.

TaxCut did not catch a typo I made when inputting my W2 (I transposed two numbers on my wages). This is something that software should notice and ask you to double check. The worst part of TaxCut Premium is how it handles depreciation. Depreciation is one of those things that you buy software for.

"TaxCut should be called TaxHIKE!"
Last year, a bug in TaxCut caused by W2 to be entered twice in an e-filed return. Instead of getting a healthy refund, the IRS thought I owed them several thousand dollars in back taxes, penalty, and interest. Speaking of interest, HR Block showed NO interest in helping me with the problem that their bugware caused. It took me several months, several nasty letters from the IRS, and a long stream additional forms (not supported by TaxCut) to get the TaxCut problems straightened out.

I'm giving this product one star only because I can't give it zero. I heartily advise you to do whatever you need to do to avoid this product and this company. Use TurboTax, calculate by hand, or hire a CPA, but do NOT trust TaxCut.

 

Buy Cheap Software Now!
  TaxCut 2004 Premium [Old Version]

List Price : $39.95
Our Price : from $30.00

Why I buy this one ?
- Fast, easy-to-use federal-tax filing software with money-saving tips
- Helpful investment, retirement, and home ownership tools and advice
- 25+ new topics like dividends, capital gains, and more
- Live professional tax advice online or by phone from a trained professional
- Kiplinger tax and financial planning library



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What our customer's say!

"very disappointing", My mother worked for H&R Block for many years, so I have no personal problem with them.

I have not used the 2004, but I just quit working on the 2002 edition. I got halfway through my return (20 hours work) and I finally quit. The numbers were incorrect, but I did not notice until the last few entries.

I have rental properties and, even though I entered the information where it belonged, it somehow got transferred elsewhere. All of my real estate taxes got moved from where they belonged to form A. Entering the information directly onto the tax forms required me to override every single step (3 mouse clicks, I think?). Also, I was not able to go to help and figure out what my standard mileage cost was, so it took me considerable time to go through their mileage dialogue boxes when all I wanted was standard mileage.

I had used Turbo Tax in previous years and was not unhappy with them; however, I had heard that Turbo Tax put spyware on the computer, and that it was difficult to install on more than one computer, so I decided to opt for a change. TaxCut was cheaper, and I figured there would really be no difference (I used Parson's tax software years ago and liked them until they stopped making that program). Anyway, at least for year 2002, TaxCut is much worse than Turbo Tax and Parson's old tax program. The big problem is, it puts information in the wrong place; and I have been doing my own taxes for 20 years, so it is not a mistake which I am making.

I downloaded TaxAct just a moment ago; it is cheaper than either turbo tax or taxcut, and so far, it behaves just like it is supposed to. I have been entering some info by their prompts and other info directingly onto the tax forms, and, except for the fact that the auto-save requires me to hit the hardreturn every time, other than that, I really like TaxAct. It is functioning exactly how it is supposed to. Furthermore, I have entered in a couple of properties and printed it out, and everything is going where it belongs.

"Fed Ok, States Not", The Federal program worked ok for me, though the interface is a bit clunky. However, the MD state program has some minor glitches, and the WV state program doesn't handle part-year residents, which of course I didn't know until I fired it up at the last minute...

"cut out this software -- find something else!", I wrote a nice long review but as it happens my computer shut down before the review was submitted. However, I'm going to do it again here because I don't want you to waste your time like I wasted mine on this software this year, my first year doing my own taxes.

My main beefs --

- Rebate process was probably more annoying than if I had read the IRS detailed tax instructions.
- DeductionPro is useless; didn't even install it since I just took the standard deduction they give you instead of itemizing.
- Videos are annoying; you can't fast forward or rewind. I also felt like I was being talked down to or needlessly being sold on the software I had already purchased ("alternative minimum tax is way complicated, but don't worry, we'll help you out!")
- Useless questions that could be automated away. For example, why do I need to tell the software what 1040 form I want to use? Isn't that the point of the software?
- Lack of question explanation in the text. For example, how am I supposed to figure out if I have Hope or lifetime learning or deduction credit? If I wanted to look at detailed documentation or find an online reference, I wouldn't have bought the software.
- Ads of the H&R Block tax advisor service and all the other extra junk they try to sell you. Ask yourself, what's their incentive for making the questions and question flow clear if their intention is to sell you on the extras if you're confused.

And the straw that broke the camel's back and led me to another online service (free and better!) --

- Huge bug where it deducted my Roth IRA contribution. I didn't know much about the tax system but one of the things I did know is that Roth IRA contributions are not tax deductible. I considered filing an official complaint against the software, but am sick of dealing with it so this review will have to do.

About the only thing that didn't make the software completely worthless was that I did my state tax return with it. The online service I used for federal didn't have the part-year resident form I needed for my state. Even then I made sure to double check the numbers it spewed out since I had lost trust in the software's accuracy.

I had thought that the H&R Block name would've been an advantage in accuracy, etc. But really, I feel like the software's existence is to make people migrate toward their brick-and-mortar professionals. Also, it's no wonder the software has bugs if the IRS forms themselves were not yet finalized when the software was released (an online update of the software is required). Although, to be fair, the accuracy problems I entered both upped my refund; at the risk of getting audited!

Bottom Line:

If you're really lazy -- pay a tax professional or bribe a knowledgeable friend.

If you're medium lazy -- go with an online service or the other popular software package

If you're willing to spend time learning about taxes (for future benefit e.g. to optimize refunds, catch software mistakes) -- go directly to the IRS instructions and consider doing double checking and e-filing with an online service.


"Tax Cut Premium", I have used this product frequently. This is the first time (and the last time because we will not order it again) WE HAVE USED PREMIUM.

For a simple return it is great!This product is TAX CUT PREMIUM!
It has all the bells and whistles according to the desriptions- Right ! If you have a more complicated return.....:

1. The software may not directly support input with their tax information. The info is canned and pasteurised for Mr. Joe or Jolene average. But you have assistance !
2. The $9.95 help claims that anything not on their interveiw is "TAX ADVICE"!.. KACHING... GO TO TAX ADVISOR FOR TWENTY FIVE BUCKS.!!YOU HAVE A COUPON TO BOOT.
3. Tax Advisor?? Spend half a day awaiting a callback on three occasions and receive the same answer three times ; "unable to contact client. Try again.

OK H&R block is in the tax prep business...now do you get the picture?

"Good job on IRA,s and Stocks", I found this program to be easy to use. Their interview style walks you right through, you don't even know you are preparing a tax return. I especially like the way it will take you right to the actual Form and show you the worksheets on how they arrive at decisions. Tax Cut showed me that we could make an $1850 traditional IRA contribution for my wife that we thought was disallowed. I also liked the way it held my hand through the capital gains, 1099, and stock buy/sell recording. It lets you skip around, go back and forth. Viewing the actual worksheets that TaxCut uses to compute the values that get entered on the 1040 was a little difficult. I had to contact their tech support to find the long term tax computations. I initially contacted them through thier on-line chat, but my browser crashed, not their fault. I then emailed my question and they responded the next day. The info was there, I hadn't scrolled down enough. All-in-all, the tax prep portion was excellent, checking the calculations took a little getting used to the software. I will be buying this next year.



 
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Read this reviews before You buy...

"Another disappointment", This is the second time I've tried KTC and the second time I've been disappointed. I'm a loyal Turbo Tax user who believed the box of this product when it said "seamless transfer from last year's Turbo Tax." Didn't happen like that.

Did not transfer as advertised; the screens look like they're out of an old DOS program; the navigator is much better in Turbo Tax; there is no bar on the videos to tell you how much longer you have to endure it; and it wouldn't recognize Dept of Defense as an employer for W-2 download.

These are just a few of the reasons I'm taking advantage of the 60 day money back guarantee. I guess that's what i get for trying to save a buck.

Better luck next year Kiplinger's Tax Cut.

"Rebate applies to both versions", Thanks, but...

"TaxCut Premium/TaxCut Premium for Macintosh" means that it appies for all versions (including the Macintosh version)...not just Macintosh.

I've used the product the last three years, and I think it's great!!!

 
 
 

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