Others say...

"The screws are tightening, but they don't have my mind yet."
I'm one of the many angry users over loosing the QIF capability. I have my own program (over a decade old) that writes it. Has anyone found where the replacement (OFX) is documented so I can change my program? Or is that too counter to Intuit's hand on the screws?

"Intuit pulls the wool over..."
I upgraded to 2005 because it was "required" to continue electronic bill pay. The upgrade was a disaster so I had to call Tech help...which is when I eventually discovered Intuit had switched the electronic payment service company. I was appalled that they would be so underhanded. I had been working with Checkfree (the company that processed e-payments) for 9 yrs (first directly then through Quicken),was very satisfied with their service and had no intentions of leaving them. Long story short...I am done with Quicken and their electronic billpay!! This switch, without the customer's knowledge, sounds a lot like the "slamming" the phone companies used to do. Bottom line is, I may be looking at MS Money to track finances. I never thought Quicken was all that easy to use...certainly not inuitive....no pun ;-))


"Much better than Money"
I used Money for two years. That program is slow to load, slow to operate, and slow to close. I have even caught it making math errors in the accounts. I never could get some of the data uploads/downloads to work properly for some accounts. In addition the 401k/paycheck correlation is weak making it difficult to track how much cash is in the plan. Investment tracking is mediocre and the planning features are only ok at best. The cash flow feature is worse than useless.

In contrast, the Quicken product allows me to track my 401k much more realistically along with my other investments and is much faster to load, use, and close. The data download is far superior. The only thing I miss about Money is the wide variety of charts and charting formatting available

"Intuit is pitting its users against their banks...."
From Q2002,You HAVE to upgrade to Q2005 next month or Online services break. If you do upgrade, you loose the ability to import QIF bank data; not all financial institutions (FIs) can afford the expensive fees Intuit charges. You can't just import a vanilla OFX file, or import while offline - it has to have a header record from a paid up FI or quicken will not import the data (if you are offline, same story). If you love your credit union or credit card company and they haven't signed up to pay, you can always enter transactions by hand!

Per the Intuit website - contact your bank to encourage them to sign up, or consider changing your bank......

Talk about a user hostile software company.....

I have used Quicken and TurboTax for more than a decade, but no more......no new sales of product and no more revenue from my bank.

(My bank will let me download and make payments online at their website for free - it charges me $6.95 a month to connect through Intuits bank-online.)


"Downgrade from 2004"
I haven't found a single new useful function and they removed QIF support. They didn't even fix the obvious bugs.

 

Buy Cheap Software Now!
  Quicken 2005 Premier [Old Version]

List Price : $79.95
Our Price : from $36.99

Why I buy this one ?
- Optimize investments, monitor worth, and view complete financial picture
- Instantly connect to bank and credit card sites with a push of a button
- Easy-to-use investment area looks just like a broker statement
- Track investment holdings; intelligent and tax-smart investing insights
- View average annual return for entire portfolio and individual accounts



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What our customer's say!

"it works fine...", I was still on version 2001 when I received an email notice from quicken saying they were discontinuing support for this version, including the download of quotes to my portfolio.

I was rather upset by that, as Q 2001 worked perfectly for me... and also rather impressed. I will suggest this method to my company, i.e. tell to client they have to upgrade version of our applications, because soon we won't send data any more to old versions... that's a very good business model... for the seller anyway.

Having read all the negative reviews about Q 2005, I was a bit anxious when I did the upgrade... But Everything worked fine... the new version managed to import without any problems all the data from Q 2001.. Having move from 2001 to 2005 in one jump, I found that the user interface is drastically better... I like the possibility to call the report directly from the toolbar. and also to rename/aggregate easily vendor names into a single name, as I am using a few online vendors which keep changing their denominations/names...

All in all, a very good product... So far, the only thing missing is the lack of capacity for donwloading/accessing quote/historical price for non US stocks.

"Quicken & Quicken support have gone down hill", Quicken used to be an easy product to use but over the last few years each successive upgrade has become more user unfriendly. Methods of entry are changed without notice and with little or no help support. The product is becoming more oriented to Intuit's online businesses and basic, simple features are disappearing. Menus and online pages offer to sell you more Intuit services.

Year-over-year updates delete or change features and leave it to you to figure out what they have done. User support is inadequate and confusing. They even go so far as to label self-serving product changes (capability deletions) as enhancements. A good example is the removal of the QIF format import/export capability for investment data without providing a comparable capability. This results in the loss of an ability to transfer or merge investment transactions. Quicken says that using a QIF file was a "poor customer experience". They changed the product to only use a format that works with their online download despite the fact that it also deleted the ability to move transactions about on your PC. It appears their "poor experience" with having a feature with some cross-product capability was traded for a "feature" that limits you to Quicken at the expense of leaving you a "no capability experience".

Detailed documentation, particularly of changes, is lacking. Online chat user support is limited; personnel are untrained on items and recommend that you call for live telephone help. You quickly find out that live telephone "support" is a profit center at $24.95 a call. Paying them $24.95 to explain that they deleted a useful feature because they didn't think it was needed is a typical Quicken experience.

"Every release worse than the last.", I've been a Quicken user from day one. Prior to 2002, I used to upgrade virtually every year. I've done this reluctantly because with each upgrade, some feature or report I use frequently gets axed in the new and improved version. In the last 4 years I've returned two releases (2003 and 2004) because of my disgust with Intuit's penchant for making the program more difficult for me to use. I read most of the reviews posted for Premier 2005 and agree with the consensus that Intuit just can't seem to get it right.

All Intuit seems to have done in the last 4 or 5 releases is to change the look and feel of the software at the expense of ease of use. There's nothing materially "better" in this release but entering investment transactions became a downright pain in the behind.

examples:
Can't cut and paste inside the check writing window (admittedly, not a frequently used feature, but gone).

Stock transactions now pop up a much less user friendly entry window. The older 2002 version of register based entry was much easier to use.

Want to reconcile that brokerage account? You really gotta hunt for this command. Why, for Pete's sake, isn't there a command, button or icon anywhere on the window with the register?

Done reconciling and want to check the account value for the date of your statement? In 2002, you were sent to the portfolio view after reconciling with the "As of" date of the view set to the statement date you used in the reconcile. Not anymore. Now you are sent back to the TOP OF the register. Were you needing to enter another transaction, you would have to scroll down to the bottom. So, you click to the Summary Page instead. This displays the current date in the "As of" the Holdings window. You must change the date to go to your statement date. Also, the Holdings window in the Summary Page is annoyingly small and won't allow you to expand it, forcing you to go back to the Portfoio Window anyway to easily see what you need to see.

I'm so heavily entrenched into Quicken that I'm stuck (Money tells me if finds conversion errors - but won't specify what they are). I will have to live with 2005, but would have stayed with 2002 to keep the simplified register based entry for stock transactions.

I could go on and on but you'll see enough complaints posted here.

Prior to 2002 I bought the upgrades every year. Now, I'll stick it out for as many years as possible to prevent further erosion of features I've grown accustomed to.

If you're a casual user and only need to cut checks, get the basic version - or try MS Money. If you're a power user, hold off until the tone of these reviews improves.

Caveat Emptor

"Upgraded from Quicken 2002 Deluxe", Since online banking updates were no longer going to be supported past mid-April 2005, even the loyal Quicken customers had to upgrade to the latest version. I can understand it in my case. I needed to upgrade. I upgraded directly from Intuit and supposedly got $20 off (for current customers). All I know is I paid the same price everyone is buying it for here on Amazon.

I've been using Quicken since it's original days in DOS. I have been completely satisfied with the program all these years. The new 2005 interface will take some getting used to, but so far I like it. It was a painless upgrade of my data files from 2002 to 2003, then to 2005 data file version. I have about 10mb in data files and it works flawlessly. I refuse to do a "year-end" each year and start with a new data file.

If you're on the 2003 or 2004 version, I would not recommend upgrading yet. If you are on 2002 or earlier, you'll have to upgrade by mid-April 2005 if you want to continue using account downloads via the Internet directly into Quicken. This is something that I could not live without, so here I am running Quicken 2005 Premiere.

"A very flawed product--DO NOT BUY!!!", I had been a very happy camper with Quicken for many years...until Intuit forced the upgrade to the 2005 version. What used to work flawlessly (Quicken 2002)in terms of bank and stock data downloads now would not work. Four calls to the support line got nowhere, with much fumbling around about Quicken not working well on networks, having problems with firewalls and on and on...no solutions. I finally had to just demand a refund and will now spend the money on MS Money...at least one should expect that to work with Windows XP. I guess Intuit has just gotten too greedy and/or too big...beware...



 
Read this reviews before You buy...

"Dropped Checkfree for Billpay", Not only has Intuit forced a data format change they have changed the bill pay provider which has messed up many of my transactions.

The new billpay provider is Metavante. First four months they failed to correct a biller's address which resulted in numerous calls to Metavante without resolution. Not to mention the rquirement to beg the biller to forgive the tardy payment and waive the late fee.

Quicken Intuit loses another 15+ year customer who will also migrate to MS Money, which still utilizes Checkfree.

"Main fault is lack of QIF import", I'm having some real issues with my recent upgrade to 2005. The primary problem is that I can no longer import QIF's. Unfortunately, I've overwrote my data files with the new version and according to the customer support, I cannot go back to my earlier version. Intuit suggests that I change banks, I suggest that I replace Quicken 2005 with MS Money.

The reason for disabling the QIF import was suggested on Intuit's customer-based support was that Intuit charges financial institutions for use of the new format. I guess if you are giving the software away for almost nothing, you have to expect someone to pay for it.

"Faster & Better!", I was apprehensive about the 2005 version after reading many of the reviews here. Don't be hesistant, the new version is much better than 2004. The new QFX format file format is much faster and banking and credit card downloads are faster and easier than ever. The renaming features for downloads is also wonderful. Account setup is also streamlined and I have not have the problems that I experienced in the 2004 version. Having tried Microsoft Money 2005, it just can't due what Quicken does (try splitting a paycheck deposit!). 2005 is worth it!

"Investors Beware - Don't upgrade to 2005", I am a longtime user of Quicken, but had held off upgrading from Quicken 2002 until this year. I'm sorry I didn't wait longer. There are so many bugs in the investment side of the program it should still be in alpha testing!

For example, I decided to start all over with loading data, rather than convert my data (for a lot of reasons including my old file was getting too big with closed security positions). I added my securities as "bought", I then found out that they were being included only on some on the Net Worth reports, not all of the NW reports! So I changed them to "Added Shares", only to find that the commissions were deleted and the amount of purchase was lowered. I had to go back and change the amount of purchase. Then I could put in Capital Gains transfers some of the time, but not all of the time; I had to adjust my costs manually. To top it off, I edited some Bond Mutual Funds I had entered to change their type from "Mutual Funds" to "Bonds", only to have the program divide all previously entered shares by 100; again I had to manually adjust. So I added a new Security Type - Bond Funds. Now when I sort by Security Type, I don't get a total on top of the page for Bond Funds, but just get the listing of the individual securities. The problems get worse...

The return calculations are inaccurate. Instead of calculating an average return on investment goals and security types, it sums up the returns for each security giving some very weird results. Also, every time I checked one report against another, there were differences; as I fixed them, it created another problem.

Please note I'm a CPA, I know how to upgrade systems and I know how an accounting system should work! This program doesn't. I'm just glad I continued to run Quicken 2002 on another PC. I've put more than 30 hours into this upgrade, I'll probably go back to Quicken 2002 if these problems aren't corrected soon.

Quicken chat support does not handle investments questions; they refer you to the for-a-fee telephone support. I'm not surprised they don't want to support the investment features; it would cost them a bundle.

If you use the investment features of this program, beware.


"Fine, except concerns about QIF support", I have been using this software for the past three months or so and it seems to work fine. However, I do have concerns about the QIF support. It seems that Intuit has taken a page from the monopoly playbook and is forcing institutions to upgrade to the QFX standard. However, Intuit is charging institutions considerable price for this upgrade. I think the price is something like $3 per account, not per $3 institution bank account that uses an Intuit product. For a bank with 50,000 account names, this would translate into a $150,000 payment for Intuit. Going forward, I would expect for more institiutions to take the path of Fidelity and not adopt the new standard. Think about it, if you were a bank technology director would you pay this amount for service that was used by perhaps 15% of your banking clients?

 
 
 

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