Others say...

"roxio sucks"
For any people who plan to by this product, remember this, 90 % of all of Roxio's software gets embeded in the system files of the OS. As this reason is mainly the cause of lockups and not being able to access other programs while this one is running, all roxio software should be avoided. The programmers of this software mainly manfacture this for proprietary machines i.e.. dell, gateway, compaq in which most programs are usually connected to other programs and reporting software via software patches. This is the main reason why all of these systems do not come with an OEM copy of any software like Windows or driver disks for any internal hardware componets. For a good product look to DVD X Copy, I know this program still works even though the earlier versions were less of a hassle to have and cost a whole lot less, these newer versions still offer almost the same grade of reliability. And remember you get what you pay for...

"The only reason I gave it 1 star is that you can't go lower!!!"
This stupid piece of software is absolute JUNK, USELESS or WORSE. If you copy DVD to DVD, It won't even play the copy, on anything. Customer support is NON-EXISTANT. They won't let you email them, if you want to talk to them, it is $35, they don't give you an address to write to, so, I guess they just sell junk and since you can't contact them, how do you get your money back? YOU DON'T!!!!!!!!!!!!!. SAVE YOUR MONEY !!!!!!!!!!
I sure wish I had read the reviews before I bought this worthless piece of garbage.

"DON@T BUY THIS JUNK!!!"
Unbelievable. How can this product have been released by a reputable company like Roxio? It crashes at everything I try to do. There is no support, no patches, no mention by the company of any possible problems. You can run a decryption program like DVD For Free to remove the encryption, but try to get it to chose a language like "Errr, I don't want the director's comments thank you" or select part of a DVD (I'm an actor and I just want my bits from movies for my showreel) forget it. Just totally ghastly.

"Sorry I bought it :("
I couldn't backup any of the DVDs in my realatively large collection. My copy of this program is going into the trash can, that's how much I like it.

"why???"
why oh why did i buy this. that was really stupid. if you want a program that crashes your computer everytime you try copying something then this is perfect for you. if you just want to back up dvds that you have in your collection then i recommend dvd cloner 2 which you have to download, but it has the decoder. i wish i would have found that program before i found this stupid thing over at an electronic store. the box should have said BEWARE, THIS PRODUCT IS CRAP AND WE WILL RIP YOU OFF!