Others say...

"Purchase of Studio 9 - NO WAY"
About six months ago, I purchased Studio 8 with a bonus of a FX add-on disk. The bonus disk was not readable. After hours of emails back and forth and several promises to replace that disk, I still haven't received satisfaction. I even got hold of a real person once who promised to send a replacement but like all previous promises, this one wasn't kept.

If you want to buy dissatisfaction, Studio 9 is the product for you!

"Good - flexible package (after patches installed)"
I've recently upgraded from Studio 8 to version 9 and have been pretty pleased. As yet, I've only had one lockup. (while searching the help.) My projects have been a mix of analog capture in AVI and MPEG2 files, as well as DV. These have had a number of effects in some cases, some clips were shortened, and I've played with the DVD menu structure. (basic stuff) The output from a burned DVD appears pretty good for the price. However, I haven't tackled any large projects yet. With Studio 8 I've captured 2 hour movies from TiVo, created menus/chapters, then burned them to DVD. I mention this because there would ocassionally be a A/V sync problem after some scene transistions. The 16:9 support is nice, but frame conversions are weak. Conversion of 4:3 to widescreen simply squashes the frame - distorting everything. Some other options like screen cropping would be nice, or allowing mixed formats in the same project. If you only use one format, then it's not an issue.

Other than those points, my complaint would be the inclusion of locked-out features. I'd rather not install something I can't/won't use. Like SPAM on my PC I cannot control. Oh, and the S/N included wasn't valid - oops! Service emailed me another in about 12 hours.

In general, check that your PC can handle the software, and is stable - it appears to demand more than Studio 8. I'd suggest browsing the manufacture discussion forums (Pinnacle) to see what the common issues are, and how to resolve them. Finally, all software has bugs - so if you grab the first copy - expect many patches (or simply wait a few months.) ps. the latest patch was ~50Mb

"Send Pinnacle a Message By Not Buying"
I've gone through hell with version 8, although for a brief time I was able to work around the problems and cut a DVD that actually worked. But the lastest (and last) "upgrade" of v8 hangs whenever I use a DVD menu - any menu. Other users are reporting the same.

Support is non-existent because it's "automated" and no help at all. Worst of all is the absence of any mention whatsoever of many common problems on their site - so you think you're alone in this problem and it must be your fault and you kill yourself trying to work a bug that you simply aren't going to get around. Many people can't get a DVD out at all with the v9, and are sadly waiting for a new version.

I say: Boycott Pinnacle code until they clean it up, respond to technical problems, and admit unresolved problems on their site. An apology to current users would be a fair thing to do also.

Pity - it had so much promise. But if you think they're going to clean up v9 before releasing a buggier v10, you're dreaming.

"Studio 9 some bugs"
We upgraded from Studio 8 to 9 ... we made over 20 DVDs with Studio 8...We have burned one DVD and one VCD with Studio 9. The only problem we have had with Studio 9 is that the video CDs will not play with the Windows Media 9 player in the computer. The Studio 8 VCDs play OK ... there is a bug in the Studio 9 VCD software and several users are having this same problem. Pinnacle does not want to acknowledgee that there is a problem. We are are waiting for the fix before we burn any more VCDs.

"Powerful, Easy, touchy and some bugs"
I upgraded to Studio 9 several weeks ago and used it to render a large project. I took over 15 hours of event video and reduced it to a 1 hour DVD. I'm working on a Dell 1.5Ghz Workstation, with 256Meg of RAM (more on order), and 300+Gigabytes of disk storage.
Here was my experience.
No problems with installation. It uninstalled Studio 8 and reinstalled Studio 9 without a hitch. I then downloaded the 9.0.2 upgrade and update without any issues.
I was able to capture some 15 hours of raw video (about 17 13Gigabyte AVI files) without any problems. The video came from both Digital 8 and Mini-DV cameras both of which Studio 9 handled well. I really liked the record in reduced mode option which was a nice way to reduce disk usage. Working with this many files and data was no problem for Studio 9. I jumped around between the files and sucessfully built the storyboard. I ended up with around 240 clips and transistions in the final video. Towards the end things got really sluggish, especially when editing audio, and I would have to patiently wait for Studio 9 to "do it's thing" before adding or editing the next clip but it never hung or core dumped. However, I did find myself just quiting the program on occasion to clean up memory and speed things up a bit.
Where I did find real problems was in the Effects area, both audio and visual. I tried to use the Stabalize effect on some jerky video and had some initial success. When I then tried to apply it across numerous jerky shots it actually made the video considerably worse. And it was a cumulative effect. The more shots that were sequenced together the worse the effect was. I removed that effect on most of the shots and used it sparingly on the worse offenders and that worked ok.
In the audio effects I had a similiar experience. I had a whole string of outdoor shots with people and lots of wind noise. I tried using the Wind reduction effect on a single clip and it reduced wind sound. So then I applied it to the entire 20 shot sequence. Bad idea. Now I can't render the movie. Each time it gets into that section Studio 9 stops rendering. It doesn't freeze Studio 9 it just stops rendering - sitting on the same frame for hours. I am able to kill the render but each time I retry it does the same thing. I finally suspect that it is the Noise reduction code, remove it from the 20 shot sequence and everything now renders fine.
I did find one area that will hang up Studi 9 every time. That was in selecting effects. If I looked at several effects (like stabalise, B&W video, fun effect, etc) in sequence, looking for that "right" effect for a shot, it would hang Studio 9 every time. I learned to never look at more than two effects in sequence before exiting the effects area. Eventually I knew what effect Studio 9 had and then could just go straight to the desired effect and apply it to a scene. This worked with no problems.
Last area of frustration was mentioned already by another reviewer - adding CD Music. I finally figured out the correct sequence for making it work but only after several hours of frustration. It defaults to placing all CD Music inserts to the front of the timeline even though you started with the cursor on the time tick where you want the music to go. The secret is to reset the cursor to the desired input frame immediatly before hitting the add-music button. Then it will work elsewise it stuffs the music at the head of timeline. WIth a big project this becomes a major nuisance to drag the music back to the correct time mark.
Those were the four big issues I had, none of which stopped me in my tracks. I have not reported these to Studio 9 support yet because, given my experience from 8.0, their answer will be "reload the software" or some other completly meaningless answer.
My overall evaluation is positive and I will continue to work with it though I look anxiously for the 9.1 upgrade. It makes working with video and audio clips very easy. We were able to pull off some pretty fancy tricks with this software.
It does have a lot of power for a $100 software package and in the end it worked well for me.

 

Buy Cheap Software Now!
  Pinnacle Studio 9 Upgrade from Previous Version

List Price : $69.99
Our Price : too low to display

Why I buy this one ?
- PC-based video editing system--make more dynamic home movies
- Stunning array of easy-to-use video-editing features
- Easily add titles, transitions, sound effects, and background music
- Powerful one-touch video and audio restoration tools
- SmartMovie automated video editing; Integrated Video CD and DVD creation


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What our customer's say!

"Upgrade your grey matter, Pinnacle rocks!", I've been using Pinnacle products for years and I've been reading these bad reviews just as long. The fact is many people out there are trying to edit large digital productions with far less than is necessary to do so. The minimum system requirements are just that! If you want to produce a 20 second commercial, that's great! If you want to work with a feature length film, try upgrading your system. And keep a clean dedicated system just for video editing! Stop running all this garbage in the background. Some people expect miracles though and simply don't understand how to problem solve. I've been producing beautiful full length DVDs for years with Pinnacle and I'm here to say THANK YOU!!!

"Bad NEWS, DO NOT BUY ANYTHING BY PINNALCE", ACTAUL RATEING IS -***** (thats MINUS 5 stars)

TWO times dealing with Pinnacle, and I feel I need a lawyer to take them to court. They KNOWINGLY sell DEFECTIVE PRODUCTS! AND DECEIVE CLIENTS WILLFULLY!!!

They wrote a program and it's got too many bugs to fix so they make it look as if they are fixing bugs and that there is only a few minor ones, but there ARE NOT VERY MANY COMPANIES AND PROGRAMS OUT THERE THAT HAVE AS MANY BAD COSTOMER REVIEWS POSTED ALL OVER THE INTERNET>>>> DO A SEARCH FOR "BOYCOTT PINNACLE" or "WARNINGS ABOUT PINNACLE STUDIO" or any other similar input to google or what ever, on all the sites your going to find the same sort of thing, but one page I did find which must have been a paid page by pinnacle, said they think "the bugs must be confined user spacific" claiming they had no problem at all, BS, not user spacific if it's rates 90 out 100 user coments on thousands of sites as BAD NEWS!!!!! I think I know the company they used to work at, there was some other graphics software out for win3 and it had tons of problems too, like unable to reinstall, crashing and hanging, crashing windows so bad a reformatting was needed...

I just remembered, there seems to be a connection to that old one and Canon and this new one and Canon, not in documentation as being connected but the software was bundled in with the same lies, full working version of xxxxxxx, then you install it and find bugs and also find its a limited use version if you want any of the feathures you thought you were getting you had pay EXTRA THROUGH THE NOSE FOR MORE GARBAGE....

JUNKWARE................................
........JUNKWARE........................
................JUNKWARE................
........................JUNKWARE........
................................JUNKWARE
What do you call a company like this?¿?

"Bugs? There Are a Few Tricks if Studio Hangs ", First off, I'm about to buy Studio 9 Media Suite after having used both Studio 7 and Studio 8. My experience is that all of them are buggy, but in some respects that is not surprising given the impressive capabilities of the product. Other editors don't come close to the performance. I'm not saying the program is perfect, but I learned painfully how Studio can hang; here's how I worked around it.

I was the parent support to a group of high schoolers putting together a sports team video almost three years ago. The final version ran 32 minutes and 4.7 GB, with about ten different music tracks, about 30 video clips, and almost 300 pictures, all with special effects, titles, etc. The end product was really impressive, but the project wouldn't render. Parents had paid their money. Kids were getting ready to go away to college. I knew that Studio 7 wouldn't handle anything bigger than 4.0 GB, so I had to splice two projects onto the master (seamless with a digital camcorder).

But first I had to get it to render. On the Pinnacle web site I read someone's comment about hanging often being due to heavily edited projects - you know, adding and cutting a frame here or a frame there to get the perfect transition? So here's what I did. I printed out the storyboard/timeline data as an Excel file. It gave me all of the clips, all of the start and stop times, all of the transitions - everything I needed to to reconstruct the project. I then went back to the raw files and carefully edited them one time, using the storyboard data, and inserting them into two new projects for the two project segments. Disclaimer - downloading and printing the storyboard data was not obvious in Studio 7; I have suggested this to Pinnacle as a desirable feature but couldn't tell you if it's happened.

The entire thing then rendered perfectly on a system running an Athlon 900 MHz CPU, 384 MB RAM, a Radeon 7500 video card, and 120 GB HDD space. A project like that will stress ANY system and may take hours to render, but it will work. I recommend no multitasking or background processes while rendering. I think I even disconnected my ethernet cable and shut down the antivirus and firewall.

Pinnacle Studio is very much like a British sports car - incredibly finicky, but incredible performance when it's right.

"Would be good if it worked!", My review is for the full version 9, not the upgrade, but they should be the same. I had so many problems with version 8, but I made the mistake of hoping version 9 would be better. WRONG.
The good: Pinnacle Studio is packed with features and is quite easy to use.
The bad: It's JUNK. Full of bugs even with the latest updates. It's slow too. STAY AWAY from this product!

"Stay Away - Save Your Money $$$$", I had Studio 8 and enjoyed it. I moved to studio 9 and hate it. There are lots of bugs too many to mentions. There Quality Assurance and marketing department has done a horrible product release that is full of bugs!!!!

My suggestion is stick with studio 8 if you have it. Otherwise go buy another competitor product.

Good Luck



 
Read this reviews before You buy...

"Poor Support, Released too soon", Check out Pinnacle's customer support forum BEFORE buying this software. Tech support is saying "we will be fixing the installation and ops problems in version 9.1.... but we have no idea when that will be released." The other reviewers are right on. This is a company that knows how to sell, then sell extra "features", upgrade you like crazy (read: nickle and dime you), and then say "oh too bad" when their product fails miserably. Save your money. Buy something else.

"owner of studio 9", DO NOT BUY IT. this program designs some code to protect it from software piracy. however, it locks customers. when i register it, i got a message telling me i got invalid serial number(i am sure i key in the correct code). and there are too much code to deal with, so i still got some function locked even though i contact the service center for help.
there are many substitude DV programs, so do not get it.

"Not enough testing, released too soon", The STUDIO 9 upgrade is riddled with problems. I have had STUDIO 8 for some time and it worked fine so I upgraded to STUDIO 9 and the installation problems are a nightmare to start with (although I eventually got it installed), then there are the patches they put out which makes it almost impossible to add CD music to your video. You now have to rip CD music as .wav files and add them through the sound effects icon instead of the add CD feature which worked well with STUDIO 8.
(...)
Good Luck if you get the upgrade!!!! I would wait until the bugs are ironed out.

"Studio 8", I'm running Studio 8SE that came bundled with my camcorder. I use a P3-850 (512MB), so the rendering takes forever. But that's not Pinnacle's fault. I did a little research and picked up an ADS Tech Pyro A/V Link that is connected via Firewire. I think that has made all the difference. I've transferred up to 75 min from VHS to DVD without dropping a frame. I use transitions and menus and add music and it all comes out just fine, with a little patience. I've even created streaming video. I'm trying to find a good reason to buy the full package, but I can't. I tried Ulead and went right back to Studio 8. Skip the USB connection and go 1394.

"What's the big deal?!", It interesting to see a review about Studio 8, when it really does not relate to Studio 9. My mother uses this product because it's more user friendly for people who are not much a computer geek. I tried it and found it very simple to use and not much effort, but I'm a computer geek. Now about Studio 9. It fixes alot of these so called bug. One key thing with Studio 8/9 is the operating system and what type of system you have. It makes the world of difference and you won't have so many bugs. No software out there on the market will be perfect of bug free. We don't live in a perfect, so with that said, this software is very good for movie making and doing small projects and is not ment to be for creating major motion pictures. Give the software a chance to show you what it's able to do and if your stuck get a how to book for reference!

 
 
 

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