For example, answering one question incorrectly in the "interview" section can, not surprisingly, lead to a slew of related schedules and worksheets being added to your file that you don't need; which would be perfectly fine if it were easy to then remove them. However, that's not the case at all. To the contrary, this program makes it frustratingly difficult -- actually almost impossible -- to correct such mistakes without inspiring the program to then say your return is riddled with tax "errors" that must be fixed (or else you can't move forward).

In any event, this software could be a lot better. If you can enter all of your information correctly the first time through, then it's probably okay. But after spending an hour trying to undo one simple mistake that took 5 seconds to make, I won't use it again. Because user-friendly is supposed to be just that, and this isn't.

"Rebate ripoff", You buy this product to save time on your taxes, but then they make you fill out a rebate card in which everything has to be exactly correct, mail it in, wait god knows how many weeks or months, and then make a trip to the bank to cash your check. The time you saved on your tax return is wasted on the rebate ripoff. This advertising gimmick is extremely annoying; when will they get the message? Keep in mind also that this product is worthless without an internet connection since they deliberately release the software in incomplete and buggy form on the assumption that all buyers will access the website and download the update. If you have a dial-up connection, the download process is very slow and long.

"A Step Down From Last Year", After using TurboTax for 5 years, I switched to TaxCut last year following the TurboTax spyware / adware incident. I was very pleased with TaxCut 2002 and found it to be just as good, if not better, than TurboTax. However, I find the 2003 tax year version of TaxCut to be more awkward to use and less intuitive. The GUI for importing your 2002 return does not function properly and would not allow me to deselect certain information. The interface issues are not fatal flaws, just nuisances. I continue to recommend TaxCut over TurboTax, just less enthusiastically this year.

"Cheaper, less frustrating services are available.", At $14.99 this is best deal you'll find at your local software retailer. However, this is not the best deal to be had. I purchased this product, went though all the forms and ended up with a return of $233. Confused (sure that wasn't right) I went though all the steps again only to get a return of $1978! When I went to e-file I had another surprise waiting, the software had to be updated before I could e-file, because "this product shipped before the final child credit forms were ready". This was a painless step (just selected "update" from one of the menus and waiting for it to download), but once it did finish I was now left with a return of $744.

Now, angry and looking for a second opinon I went to www.turbotax.com, their website allows you to enter all your tax information for FREE (does the exact same thing as this software only much better), anyway TurboTax's website confirmed the $744 return for me, but they also gained a customer for next year. You only pay turbotax.com when you e-mail and that's $19.99 (same price you'll pay for TaxCut to e-mail, but with TaxCut you have to pay $14.99 for their software.

So while this is a good deal, it's not the best and I think their wizard could be a bit more intuitive.

"Great Job TaxCut!", I have used TurboTax forever but switched to TaxCut this year because I lost faith in TurboTax after last year (when they installed spyware on my PC). TaxCut looks and works a lot like TurboTax and correctly picked up all my TurboTax info from least year's return. The nicest thing about TaxCut was that they didn't have an advertisement on every screen (TurboTax likes to put ads on their pages). When you get a product for free, you expect ads. When you pay for a program, you don't expect to have to put up with all that annoying advertising. Great work TaxCut -- you've learned from TurboTax's errors. Keep up the good work and you have me as a lifetime customer!