What our customer's say!"1 Star too many for the very unethical company!!!", As there isn't a version 10 on Amazon.com I had to use this area to warn everyone. I turned on the computer this morning and booted up v. 10 as normal to listen to music while I did my thing. I have the deluxe version of 10 that I paid good money for and was astonished to see this morning that it had expired!!! All of the features that you pay good money for - super tagging etc...will no longer work until I pay them more money?!? DO NOT BUY THIS PRODUCT as you won't own the extra features you get over the free version YOU ARE SIMPLY LEASING THEM! Before today I would have given Music Match v. 10 5+ stars as the features are great and the speed is great for use with ripping and relabelling your music collection. As you can see from the other reviews, the On demand junk that they try to get you to pay more money for as well isn't worth anything either. Put simply, DON'T BUY ANYTHING FROM MUSIC MATCH!!
UPDATE: I filed a complaint with the Better Business Bureau about the deluxe verison expiring as well as put in a report to the Bad Business Bureau. I received a response from Yahoo in response to my complaint to the Better Business Bureau a day later with a new registration key and an apology for the misundstanding (which I have to ask...what misunderstanding?) I sent a reply back asking if the key would expire but have heard nothing back yet (3 business days later). I received an e-mail from the Better Business Bureau today asking me if the problem was resolved because of what they sent me (new registration) I responded by telling them no, it's not resolved because I don't know if the key expires or not. I'll update again once I get a response. **Special Note** If you also plan on filing a complaint to the Better Business Bureau be advised that Yahoo now owns MusicMatch so fill it out with Yahoo's corporate address of 701 First Ave, Sunnyvale, CA 94089-1019 with phone number of: 408 349-3300
UPDATE PART 2: I finally received word back from Yahoo customer service that the new key will not expire. While everything seemed to work out for the best I would highly recommend avoiding buying MusicMatch at all costs unless you plan on going through what I did.
"Zero stars really", Zero stars to ANY software that will not run on both Macintosh and PC platforms, especially music software!
"Not perfect, but good.", I have been using the Musicmatch Jukebox software for almost 5 years and rate it highly. I think the latest version (10) available for download from the company website is an improvement on this version.
I prefer it to WinAmp as it doesn't mess up your settings and doesn't change things without asking you. I have experienced it freeze on occassion, but it hasn't stopped me from using the product.
"Don't Bother!", Okay, As I'm typing this review, MusicMatch is chewing away, trying to organize my modest library of 1400 songs. It won't abort, it won't display, but it's chewing away on the contents of my music directory, and I can feel another memory error in the works. It has already crashed twice.
Once it choked on a bad file with a checksum error. Yeah, I would expect it to hiccup on a bad file, but not take down XP. I have about 100 programs on my computer (don't ask) and nothing has ever taken down XP except this program.
I feel like an idiot for having paid for this ridiculous pile of crap when MS MediaPlayer does largely the same job for free.
Don't make my mistake.
"just terrible !!!!", I have a Dell xps with 1024 ram, windows XP pro and 120 GB. I installed musicmatch pro and it immediately disable my Nec 1100a read and write drive. I tried to enable the driver through my "Device Manager" (which showed my read and write drive disable), and when I tried to I got error message that there was a program conflict and windows could not enable the drive. I sent a e-mail to tech support two days ago and still have not heard back.
The only other product I have that uses the drive is Roxio 7.
I have uninstalled musicmatch professional and used the windows "restore" to get my computer back to where it should be.
My advice is to stay away from this product because of conflicts that may arise and the piss-poor tech support !!!!!!
