Why I buy this one ?
- Device Type - ARM-9 ASIC Communications processor
- Dimensions WxDxH - 8.07" x6.08" x1.50"
- Weight - 14 oz. (.398kg)

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What our customer's say!

"Great product", I received the equipment and had to call customers support to get it set properly. customer servce was helpful and patient and the system is up and functioning. Picture could be a litter better, but overall it is okay

"D-link/I2eye Video Phone", This is a good video phone.

It is not as easy as plugging it into your router and TV set and "going." It requires router configuration. This requires Tech Support help. This requires being willing to go through the telephone maze of 1rst, 2nd and 3rd level assistance.

After it is connected, it works well but wears out shortly after the warranty expires. It would be a much better VP if it had a storage place for missed call numbers.

"Dlync Video phone 1000", Setting this unit up has been impossible, and I have not been able to use it. I have sought help of Dlync website, dlynk phone support. The have not been able to work me through it. I have paid for a machine I cannot use, have spent countless hours on phone and computer in trying to set it up. Another person who has the same system with which I wanted to communicate has had the same problem and cannot use hers.

"Poor framerate, tricky setup", I really wanted to like this gadget, but I've ultimately been disappointed. The idea is COOL, being able to see your family and carry on a FREE Internet phone conversation with them, and the price is much less than other videophone solutions out there. Alas, there are a few problems still to be worked out with this device.

Here's the saga of trying to just get the device to work with my network setup. I tried calling Dlink (the i2eye manufacturer), Linksys (for my router setup), Comcast (broadband connection) and SunRocket (VOIP) for support on this issue. I eventually got the device to work connecting to my parents' wireless version of the i2eye (which I setup through a USR wireless broadband router by opening the required ports) by connecting my i2eye (the wired ethernet version) directly to my cable modem (without my Linksys broadband router or SunRocket VOIP box in the equation). I then tested various configurations until I was able to determine that the Linksys router (model WRTGS) was not forwarding ports correctly (I HAD properly configured port forwarding). Linksys tech support tried but failed to help me out. I swapped routers with my girlfriend who had a Dlink router and the problem went away (after also configuring port forwarding). Would have been nice if Dlink could have told me when I called them for support that my router wasn't compatible with their device (though it's possible that my Linksys router has a "broken" port forwarding feature). I also had to forward ports through my VOIP box which the SunRocket tech support people quickly told me how to do. So I eventually got the damn thing working after a month and a half of trying. Of course that is two weeks after the standard return policy of ANTonline expires (who I bought the device from through Amazon).

Now to performance. Even when the i2eye is connected directly to my broadband cable modem my framerate never rises above 5 frames per second. That's both for the transmitted and received data stream. (On my parents' end I have to connect wirelessly through their wireless router as their TV is too far from their cable modem.) I've tried tweaking the "speed" settings on the i2eye to adjust the amount of data the device is configured to send and receive, but I never got an improvement. Dlink advertises that you can get up to 30 frames per second using a high quality broadband connection (like mine and my parents'). I haven't tested my broadband connection's total upload and download speed because I simply don't know how (probably need some third party utility program). Regardless I SHOULD be getting at least 500kbps upload speed and at least 1Mbps download speed (at both mine and my parent's end) as that is typical of cable broadband connections. Also the image quality from the i2eye's "lens" and CCD is horrendous. The brightness, contrast and general overall "sharpness" of the image is lousy. That's simply not acceptable. You can get better framerates (along with much better image quality) from a good webcam using one of the "messenger" applications out there. Which is what I'm going to explore doing next.

I'm going to attempt to return the devices now (both mine and my parents' i2eye) through ANTonline and Amazon with the argument that the i2eye devices don't perform as advertised and that I'm "late" returning them because of the difficulty in testing the devices (you have to coordinate with the people at the other end of the connection to determine if your own configuration is working). I'll try to post an update to this review with the results of that attempt.

(Update: I was able to return the unit I bought from Amazon with few questions asked. I was NOT able to return the unit bought from ANTOnline and wound up selling it on EBay for half the price I paid for it. Lesson: if you have doubts but still want to try it, buy through Amazon.)

Unless they can improve framerate throughput through some kind of data compression technology upgrade, I can't recommend this device to anyone. Less critical improvements would be a better quality camera (and microphone) onboard and better support for setting up the devices (a dedicated i2eye server you can connect to test your i2eye configuration settings) including a list of supported and non-supported routers.

Hope this helps someone else avoid the headaches and hassles I've been subjected to by this device.

Andrew

"It works.", I've seen some compaints about this unit delivering only 352x288 resolution. But this resolution works with most DSL/Cable connection. You can only utilize 640x320 resolution to its full benefit if you have sending bandwidth of >512kbps, which some broadband providers do not offer. My DSL sending bandwidth is only 128kbps (Verizon), so this bottleneck prevents me from fully utilizing 352x288. I do get 352x288 at about 10-15fps.

I talk with other family members who use Netmeeting and it works. I call their IP address. They have a hard time calling me since Verizon DSL dynamic IP address changes too often. The built-in mic is adequate. Sound is better if you attach a handset. But if you pick-up a call with a handset and want to switch to speakerphone, the mic volume is goes way too low to be useful. The lens can focus manually. The lens can only adjust up and down, not left and right.

Read this reviews before You buy...

"Poor performer", This little D-link box is reasonably simple to configure and use. Even using fast broadband service at both ends, audio quality was rather poor (I suspect the microphone is not very good) and the video was awful mainly because of the camera's extremely poor quality. I wonder what possessed D-Link to fit such a device with a camera that's about the same level of quality as a $15 USB webcam. Under ordinary interior lighting conditions, it is impossible to get a clear, naturally colored picture: all you will get is a noisy, muddy mess. Of course the lens quality matches the image sensor: it's awful.
This is a real shame, because D-Link almost made a pretty good product here. The user interface and configuration are reasonably simple and well explained in the manual, and the performance passable. Unfortunately, the built-in microphone and camera are so bad they make an otherwise fairly decent product unusable.

"We love it !", I bought a pair of this vidoe phone and fall in love with it.

I am relocating to another city. Really missing my sons since we could not have the whole family moved until summer. So I decided to buy a pair of i2eye.

We ended up with turn them on whenever we have a chance. My 6 year old also loves it. Most time I call, he will shut down his cartoon TV and jump up and down for a few minutes. Compare to a regular phone, he would just talk with me one sentence.

Something nice to have (not in the set yet): autofocusing or remote focusing. S-Video output to TV set (so higher resolution).

We are in the process of buying more for my parents and my wife's parents...

"WARNING: AOL Broadband isn't the real Internet", I have this product at my home and one at the office and it works both with my earthlink ADSL at home and the SDSL we have at work. The video quality is great, although not totally awesome, it is better than you expect. The audio is perfect with a phone plug into the back of this device. And amazon is wrong when it says; "Microphone required for sending audio." The i2eye comes with a built in mic, but it isn't the best of quality, that's why we use phones connected to them (cordless is preferred).

As far as AOL Broadband goes, yes this probably doesn't work with it. But either does XBox Live, some PS2 online games, and other devices like these. This is because AOL Broadband doesn't let you go online like everyone else. They keep you on their network so they can control advertisements, parental controls, and pop ups, etc. This is fine for regular web browsing, if being restricted on the Internet is fine with you, but for devices like that are gaining popularity, this is going to be a problem with AOL Broadband.
Technical Babble: AOL Broadband is basically software they make you use that "signs-in" to their internal network (VPN like) and you get a private IP like 10.x.x.x and everything you do goes through them and they can block any port or domain they want. Almost like they are a proxy you can't get rid of.

So the bottom line is that this product is great, but it isn't D-Link's fault AOL Broadband decided to go this route. So you can't blame this VideoPhone from D-Link for AOL's choices. If you really want to be able to do what you want on the Internet, get a real ISP, that gives you a real IP address, and doesn't make is mandatory you install their software.

I like this product and will recommend it to anyone, even if they have AOL Broadband, because this alone is a reason to switch ISPs. That's what AIM is for.

"WARNING: does not work with AOL Broadband!", What D-Link does not tell you is that this device will not work if your ISP is AOL, because AOL constantly changes your IP, and the I2eye does not address this. Also, as you know if you're on AOL, when you connect, you also sign-in to AOL, and again, the I2eye does not have "sign-in" software on board. We spent three hours on the phone with D-Link, AOL and Verizon, and there is NO work-around. Also, if you call D-Link, they will claim that they support "all ISPs" but when you tell them how AOL constantly reassigns IPs, they admit that they don't address this. Bottom line: you can't use this with AOL broadband.

"Very Convenient and Well Worth the Price", Usage:
My family and I recently moved from back east to California and we are already missing friends and family. My son uses this to call his girlfriend (who also has an i2eye) on the East Coast. He ends up talking to her for hours, and since it cost nothing to call I don't mind. Plus our phone line is still open and now they can see each other face to face. He says that's the only way he calls her now.
The rest of the family uses this to call family back east.
We bought one for my parents and my wife's parents. My parents get a total kick out of being able to see their grandkids and they've all ready told me they can see them growing. Again all these calls are free because it uses our DSL connection.

Technical
The setup of this VideoPhone wasn't bad, but it did involve some port forwarding in our router. After setting ours up here at home (about 10-15 minutes) I was able to setup other family members' VideoPhone in about 5-10 minutes. Forwarding ports on the router is very easy to do, you just need to follow the instructions.
Making a call is as easy as dialing a phone number with a remote control. When you setup this i2eye you can enter whatever phone number you want to be associated with and all people have to do is dial that number to call your Video Phone. If you don't know the phone number you can dial by IP address, but most people don't know their IP address let alone someone else's IP address.
Once you have it setup with your family in the speed dial you don't have to remember anything except who you want to call and just select their name from a list you made. Very easy.
The video quality on these are surprisingly good. Sometimes you see some blurriness when there is fast movement, but it is nothing you can't handle. It is a small glitch that is easily overlooked seeing that you get to see and hear who you are talking to right on your TV. The audio quality is just like a phone when you plug in a phone to the back of this Video Phone. Plugging in a phone to the back of this device turns off the microphone and lets you use it like a phone. So we just sit back and talk on the cordless phone and watch on the TV the video. It makes it feel like you are on the phone as usual but you get a camera in their home.
This VideoPhone upgrades itself when there is new firmware, which is very convenient.

Overall
This Video Phone is a fun toy in our home that doesn't need maintenance, extra fees, or new hardware. All you need is a DSL or Cable connection, a TV, and if you have a home network you need a long enough cable, or wireless device to connect the i2eye to your network. The quality is great, the ease of use allows our kids to use it unsupervised, and all calls are free since it does use the Internet.

I would recommend this to people who have family that is too far to visit from time to time, or people who just want to jump into the future and make video phone calls.

The only thing I wish this could do is to call real phones. But that is wishful thinking and someone would find a way to charge you for calls if this actually could. So for now you can call other people who have an i2eye, and other video conferencing devices that use the H.323 protocol like someone who is using Microsoft net meeting or the like.

Bottom Line: Get one if you have the use for it, you and whom ever you call will greatly enjoy it. It is definitly fun to use and a sure conversation piece. Everyone who comes over and sees it wants to see it in action, then they want one for themselves.