Others say...

"Disappointing"
I made the switch from TurboTax to TaxCut because of Intuit's copy-protection schemes that treat me like a criminal and make we worry about not having access to my return in the future. I figured TaxCut would be the same as TurboTax or maybe a little better since I never loved TurboTax. However, I found it to be worse. First the good points, it did import my dad from Quicken and last years return fairly well. Now the bad:
1. It had an annoying inconsistency in entering dates. Sometimes it insisted you use 2-digits etc. I think software should be smart enough to figure out the different ways people enter dates, rather than force people enter dates one way.
2. The platinum upgrade is worthless. I got it for the "capital gains assisteant" but that turned out to be nothing more than having you enter you information on multiple screens (interveiew style) rather than one. If you go with TaxCut save the 10 bucks and go with the deluxe or standard editions.
3. It did some to know how to handle my Employee Stock Purchase Plan. It did not ask me about the discount I bought the stock at (which is taxed differently I believe than the capital gains). Since I sold at a loss this did not worry me.
4. It had me enter information many times when it seemed like it should have been smarter. I think I enter my address 4 times - why can't the program figure out that I am not moving?

I am hoping that Intuit treats their customers better so I can go back to TurboTax next year. If not, I am not sure what I will do.

"Not Reliable or Helpful at all"
I, like others before me, bought this software for the first time due to the bad reviews turbotax was getting over it's registration process. In working on my girlfriends taxes today, I have two major complaints. The most severe being the lack of informative help. I remember turbotax providing so much more help whenever there was a term I didn't understand. This software only includes the IRS instructions and many links to call a tax advisor for explanations. The second problem is the user interface. It was NOT TESTED. There were screens in which the text wasn't completely clear (covered by other text and not scrollable). This is completely unacceptable and I will be buying Turbotax to redo my girlfriends taxes and begin mine. I honestly do not feel that this software was properly tested and wouldn't trust the tax return it spits out.

"Unreliable and scary"
Being ... off by Intuit's new "protection" system, I decided to try TaxCut this year... Well, now I have a second thought. I ran into so many bugs and inconsistencies in the TaxCut that I am simply scared to submit to the IRS the returns forms generated by it. Examples: 1)It drags a mistake in my address intput from screen to screen even after I corrected it in the address input form. 2) I had to use Google to find the latest update on the H&R' website. 3) It bugged me with request to input the SSN for my "second child" (while I indicated that I have only one). And so on and so forth..
And it still inferior to the TurboTax in terms of functionality and UI convenience. Sometime it seems that this program has been written by the same seasonally hired "tax preparers" who are "working" in the H&R's walk-in offices.

"Not for heavy-duty tax preparation."
TaxCut Platinum is fine if you are doing a relatively simple return and don't need too much help.

I bought TaxCut Platinum based upon recommendations to avoid TurboTax due to privacy issues. I have used TurboTax for the past several years. I will be going back to it this year.

While preparing my daughter's very simple return, with itemized deductions, I had a couple of questions during the interview process. Mostly, I was seeking definitions of the terms in the interview questions. The help files didn't even provide detailed explanations of the questions asked in the interview. There was also no help available from any on-disk books except for the IRS's own instructions. TurboTax Deluxe, by contrast, includes Money Magazine's Income Tax Handbook as well as other useful help.

TaxCut Platinum also does not provide for supporting worksheets to enter data. TurboTax, however, allows you to itemize each vehicle's property tax (for example) on a worksheet. Then TurboTax uses the total for the IRS form. The worksheets print for you alone and are not submitted to the IRS. This is a very helpful way to keep itemized records of individual expenditures without writing each one down separately, but it isn't available from TaxCut Platinum.

TaxCut Platinum pretends to show your tax owed or refund amount as you go, but even on my daughter's relatively simple return the amount never changed during the data entry. The program apparently was not thoroughly tested, as the text sometimes was not visible, and no amount of scrolling attempts could make it so.

In spite of the on-line registration issues for TurboTax, I will be ordering a copy of it for my return, which involves numerous deductions, depreciation, employee business expenses, and other items that should not be that complicated. After all, I put up with the on-line registration from Microsoft for Windows XP.

I feel that TurboTax is worth the nuisance and minor intrusion. If you don't want to have Intuit know about your computer, buy TaxCut, but don't expect the sophistication from TaxCut that you get from TurboTax.

"A total waste of Time"
I too turned to TaxCut in order to get away from TurboTax and Intuit. Unfortunately, I've so far spent two hours trying to convince the software that I do NOT owe $$$ in ATM (an apparent problem with their worksheet). The software also missed the Capital Loss carry over. A little poking around and I discovered that I was required to enter last year's data in order for it to know this. Guess they could have included that in the "interview" . It also turns out they they have made no provisions for self employed health insurance deductions. They have the worksheet, it's just not tied into the 1040 form. And once you make an override to any form, TaxCut will not allow you to E-File your return to the IRS. In summary, no I won't go back to Turbo Tax, I'll just do my taxes the old fashioned way, by hand. A lot faster and A LOT LESS FRUSTRATION!

 

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  TaxCut Platinum 2002

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Why I buy this one ?
- No more wading through paperwork for hours -- the simple Tax Assistants bring you the financial assistance you need, step-by-step
- Work out the total taxable value on your stock portfolios, options, and capital gains with no trouble
- Find out how you can increase your tax and retirement savings with sound advice from H&R Block and Kiplinger
- Also includes free copies of TaxCut State, E-filing, and a copy of Microsoft Money(after rebate - See below)



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What our customer's say!

"Very user friendly tax software", I have used TaxCut for several years now, and really appreciate its convenience and ease of use. The software works like an interview - you answer a list of questions, and when you are done, your tax return is complete. It picks up the data from prior year returns done on TaxCut, so if you use the program year after year, it gets progressively easier and less time-consuming to prepare your taxes. Clear explanations are provided for every entry, potential problem areas are flagged, and your return is compared with average taxpayer returns in your income bracket so you can see if your deductions etc. are out of line with the norm. The state program for my state is also very simple to use. In my opinion, using TaxCut is far simpler and less stressful than either doing taxes by hand or using a tax preparer.

"Don't use Tax Cut if you have to file an Oregon State return", Last year I used Turbo Tax and was able to file my state return electronically. This year I switched to Tax Cut and it doesn't support E-filing the Oregon State return. Now, at the last minute, I have to print and file a manual return. This will add about 2 months to the time it takes to get a refund. Next year it's back to Turbo Tax, no matter how bad it is, it's better than Tax Cut.

"Disappointing; about as good as TurboTax was 2-3 years ago", I switched to TaxCut from TurboTax because reviews said it was as good as TurboTax but without TurboTax's copy protection scheme. Unfortunately, I was disappointed. Entering Employee Stock Purchase Plan (ESPP) transactions was much more difficult than last year's TurboTax. The capital gains wizard was almost no help. The online instructions and help were much less helpful, and the help had a much poorer index.

Overall, I would say TaxCut 2003 is about as good as TurboTax was 2-3 years ago. But it is not nearly as easy to use as TurboTax was last year. As much as I dislike TurboTax's copy protection scheme, I will go back to TurboTax next year.

"Does not live up to TurboTax Deluxe", Since this is my first year of trying to file US Income Taxes _myself_, I picked TaxCut since I didn't like the TurboTax registration annoyance. I later hat the opportunity to enter my Federal and my California Tax Info on a friend's computer with TurboTax Deluxe and thus was able to compare the Interview process.

My tax situation was very easy except for 3 issues:
1. I had to pay tax due in 2002 for my 2001 State Tax Return
2. I collected foreign dividends, interest and captital gains
3. I payed foreign taxes (on those foreign dividends and
interests) and thus filed form 1116.

So what happend:
1. Knowing on where and how to enter the fact that I payed state
taxes, was a major hassle with TaxCut. The interview process
asked about it at one point, but then you were left alone
to figure out on which of the following screens you had
to enter this information, so that it would properly carry
over to the State tax program. There was nothing in the FAQ,
in any of the help sections or on the website. It took
two emails with customer support to get an answer to this
question.

TurboTax explicitely asked that question in its interview
process and had my enter the amount right away.

2. Neither program provides any support for dealing with foreign
currencies, so you're on your own with the conversion.

3. Form 1116 was another nightmare with TaxCut, which basically
left you to filling out the forms / worksheets by yourself.
TurboTax made it much more easier.

Other issues:
- Changes in the Federal Data did not always carry over
properly to the State Return (i.e. when I deleted info
about Estimated Taxes payed). I only noticed this
when comparing the figures with TurboTax
- I bought the "Platinum" version, but I didn't see any
practical benefit.

At the end of the day both programs calculated the same
figures, however TurboTax' interview progress was much clearer

and mad me much more comfortable.

If TurboTax didn't have that awkward registration scheme I would never use TaxCut again.

"Never used Turbo Tax anyway", Taxcut is easy to use and my return is relatively simple, so I was mostly satisfied with it. Contrary to previous reviews, it does have an interview feature and I did not find that I had to enter the same information repeatedly.

On the downside, the program is full of bugs that range from the amusing (like saying "I see that your spouse also moved this year" when I am filing a single return!) to the scary (like forcing me to enter a value for a mortgage deduction when I do not own a home) I run a small home based business and that seemed to extend Taxcut's capability to the maximum. Taxcut worked fine this year, but if my business grows any larger,I'll switch to something else next year.



 
You might need this...

TaxCut Deluxe 2003
details..
 
Read this reviews before You buy...

"Buggy, Does not do what is promised; Support is useless;", After I have removed some previously entered Schedule D transactions it still prints security name on the printed forms. The same forms printed "not for filing" or displayed on the screen do not have these records, so there is no way to remove this garbage.
Investors/Traders who have wash sales should consider TurboTax Deluxe rather then TaxCut Platinum.
Product integration with GainsKeeper is incomplete. TaxCut is unable to import Wash Sales from GK. Transactions, which do not result in wash sales, are imported correctly.

I have asked TaxCut customer support regarding integration with GainsKeeper. Contrary to product specification they responded that TaxCut can import data only from Quicken/MS Money, but not GK. Response to my other technical question about arranging schedule D transactions in particular order was even more useless...

"extra download for update", I purchased TaxCut instead of TurboTax because TurboTax required initialization over the internet to use it. My daughter and I both use the program and TaxCut allows up to 5 family members usage. I DID NOT like the fact that I had to download updates to both this and the State program that took almost an hour to do. Also the State program did not recognize that Harford County has only three incorporated towns and gave me an error message to list my town. I thought it should have been aware of all local information.

"And you get Microsoft Money for free", I was a dedicated TurboTax user. Thanks to serious trashing by others on this site and elsewhere I avoided TurboTax this year.
TaxCut was just as easy to use as TT. And the box came with a rebate for Microsoft Money. I went out and purchased DeluxeI just finished getting all my accounts setup and like it better then Quicken. Thanks Intuit. I never would have discovered TaxCut and Money if you did not mess up like this.

"What a nightmare!", I had been a user of TurboTax for several years and was very satisfied with the results and ease of use. I had logged on one day to pick up a copy of Turbotax but based upon some of the reviews here I decided to get Taxcut. Big mistake. Taxcut is very buggy and it even locked up when I was first trying to register it online.

I had already calculated my taxes based using my tax info from 2002 and Turbotax deluxe 2001. I figured it should give me a ball park figure since tax laws can't change that much in one year.

At any rate TT estimated I should pay in a small amount. When I entered all the numbers in with Taxcut platinum it showed me as having in pay in almost tens times as much. I re-entered the data several times and it would give me different results but always on the high side. I even completed a brand new form and made sure I had the latest sotware update. It said I had the latest update but still yielded very high info on taxes and it wasn't a consistant number even though my tax info was constant.

Finally after messing around with this for about ten hours I decided I would just uninstall everything and throw the software disk and everything associated with Taxcut in the trash. Hopefully I can wipe this nightmare completely from my memory.

I ordered Turbotax today and I will used that program this year.

Taxcut is not a very user friendly program and in some of the interview questions it was mising a specific line number to get info from. Also, the look and feel of this program is a bit on the edge of being amateur/professional. Very similar to some of the shareware programs you can find where somebody wrote the program from their basement. It may be just a cut above that.

Looking back on some of the reviews of TT the negative on the product had more to do with the activation process rather than how the program performed.

If Taxcut has worked fine for you for years than stick with it but I am never going to touch this program again. I should have know better than to change something that was working fine for me.

"Poor support for Macintosh, not as nice as Turbo Tax", I read this years reviews for Turbo Tax and discovered that Turbo Tax was charging $.. more for their Mac Version, which didn't seem fair, so I decided to give Tax Cut a try this year. Big Mistake.

First of all, Tax Cut's Mac State products will not be out till February 28th (you have to really dig deep in their site to discover this). This contradicts other information given by their site and by customer support that indicates it is available now.

Also, at present, the most current (Feb 6th) updated Mac version of the Federal Tax Cut has a bug which prevents you from passing the review (you can not file). The Error indicates you should upgrade to the newest version available mid-January. I just sent this error report in to them last night, so I can only guess when it will be fixed.

Finally, the program is not a nice a product as Turbo Tax is (or at least, as last year's was). The implementation is crude. Video help had decompression problems. But worst of all, every time you double-click a word that you want defined you have to go out to the taxcut.com website to see the result. Please.... How hard would it have been to define these terms within the program? Thank goodness I have a cable modem, always on, connection.

It is really so bad that if my e-mails to TaxCut do not get resolution in a few days, I am going to just eat the cost of this poor product and pay the extra $.. and by this years Turbo Tax for Mac.

I'll update this review and make it more positive if I receive positive resolution, but if I bail, I am going to let this one stand.

 
 
 

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