Others say...

"do not order from these people"
after receiving an item that was inoperable, i was forced to pay the shipping costs and received a 20% refund. bad business.

"Ok product, Miserable customer service"
I bought it from amazon.com when it was on sale. It worked fine for over a year until I encountered some technical issues when I was changing the wideband internet service provider. I needed some technical assistance, and I called Netgear's customer service. Although I never called them before, and never had to bother them for help, they told me that I could not receive any assistance since the purchase had exceeded the three-month period unless I agreed to pay a huge hourly rate. I was upset very much and vowed never to use Netgear's prodcut again!

Fortunately, there are other vendors in the market. I bought a Linksys wireless router as replacement. It is such a pleasant experience to use and get help any time I need from Linksys's customer service! I was told that technical supprt for the product is lifetime, and I have since asked for technical support twice (about 14 months apart, the last time when I moved and had to reinstall the router in my new place). I really want to say many thanks to Linksys and their excellent customer service. And surely I will NEVER be a Netgear's customer!

"Not for high speed broadband"
I have had this router for several years. I had DHCP disabled, and have been using it solely as a wireless access point for my laptop.

It was plugged into the LAN port of a D-Link wired router.

To make a long story short, I just upgraded to 15 Mbps cable.

When I tried downloading, the D-Link choked my 15 Mbps down to 5 Mbps.

I re-enabled DHCP on this one and tried it. Same exact problem.

I then discovered the WAN ports on both routers are 10 Mbps- NOT 10/100. 15 into 10 doesn't go.

This router is outdated.

I also discovered when downloading a large file just now with 1 machine- that it cut off internet access for my second computer, and my laptop.

It would not load any web pages. I could get email, but not load a web page.

Then halfway through the download- it dropped the connection completely.

So it is unable to balance the load for more than 1 machine at a time.

My old D-Link never did this. It may be slow, but I never had an issue downloading on 1 machine while using the 2 others.

Having never used this as my primary router before, I never realized it had these problems.

Now I know...

I don't imagine many of these are for sale anymore, but do yourself a favor- no matter how cheap it might be- get something else.



"One of the best purchases I have ever made"
I bought this a long long time ago after having problems with Linksys products. It has worked flawlesly for several years now.

It has traveled across Europe with me. I could go on and on, but the point is that it just works. Every time. Business Travel. New home. New computer. New service provider.

This may be one of the best purchases I have ever made.

"Outdated"
My problem with this otherwise good deal was its propensity to lay down when I started opening a lot of connections (e.g. p2p).
It also had a problem with yahoo!mail account. Don't ask me how this is possible. The router should be transparent at that level but I can tell you : with the Netgear there was a problem with connection getting reset to certain yahoo servers and the problem went away with a Linksys and direct connections.