What our customer's say!

"Electronic Filing Sanfu", Used Taxcut for the second year in a row and for most part have been happy with the product, I had been Turbotax regular since the late 80's.

I ended owing money this year so waited til the last minute (4/14/2004) to file. That's when the fun began. Got a notice from the IRS today that the filing of the claim was accepted but that could not access my financial institute for payment. Called Taxcut and they threw there hands up, "We sent them your claim and they (the IRS) accepted it, we're done." Taxcut was able to process their $14.95 processing fee, the IRS could not. Contacted my credit card company, "no problem on this end".

Have yet to get a hold of the IRS for there end of the story. My tact next year, file the old paper way at a cost of a stamp.

In my opinion, Taxcut was gutless in trying help. Poor business practice.

"No valuable Help, Questionable calculations", TaxCut Deluxe 2003. In filling out the Interviews, this app stops with my 1099-MISC at Box 7, with error requiring a code.
But no where could I find a hint as to what the code may be.
The app suggested I refer to an IRS Publication xxxxxx! If I had time to get all the IRS publications, I would not need a tax software application!
I decided to continue, by omitting the two 1099-MISC documents, and see what happened. Well at the end it calculated a very nice refund....
But, I went out and purchased TURBO TAX 2003 and re done the whole thing. The 1099-MISC Box 7 had no error issues, and when I completed the filing, TURBO TAX 2003 came up with a lot less refund. The two 1099-MISC's I omitted in TaxCut 2003 totaled $1600. So there is no way that would have resulted in some $2000 less in my refund!
TaxCut Deluxe 2003 is a waste of money in my opinion.

"Add me to the list...", ...of users who have used TaxCut for years, but found it to be a major problem this year.

I did not have the typical problems of most people who have reviewed the product. It loaded fine, and never crashed.

My problems were actual mistakes made by the software.

I imported 1099 information automatically, from Fidelity. It turned short term items into long term, and vice versa. It gives you the option to delete some elements that you import, but then it doesn't actually delete them.

I had 2 jobs during the year and accidentally over-contributed to a 401(k). It detected this, and fixed it. But I received a 1099-R from Fidelity, and reported that. So I ended up double-reporting the overage, and TaxCut didn't notice.

I can also report agreeing with the comments about the user interface. I don't mind the tie-ins to H&R Block. But it's really very confusing and inconvenient to go back and find a topic, and enter into the Interview for it.

Next year, I'll try TurboTax.

"Absolute [junk]", I bought the Mac OS X version.

This software is hideous. Don't even condsider buying it. I took a chance since it was cheaper than TurboTax, and regret it. Incredibly buggy, irritating interface. Some obviously wrong calculations. I haven't even tried some of the other features that other reviewers complain about, but at this point I don't need to see much more to conclude that this is hands down the worst software I have ever bought.

"Switching to TurboTax next year", I've used TaxCut for years with no problems, but this year's version is full of bugs. Is there anything more annoying than doing your taxes the last minute and having your tax software repeatedly crash? I've downloaded the latest updates, and it's still unstable.

Read this reviews before You buy...

"Don't Bother", My taxes are pretty simple this year. I am buying my first house, and I wanted to used some software to a get a feeling for how that might change my tax situtation. I debated between TurboTax and this product. I can't remember why I chose this product. It is a poorly programmed product with a lot of fluff features that are not very helpful. It does not really make filing one's taxes any easier than reading the materials that come with your tax form.

The interface, like many others in this product year, has followed the model of imitating the look and feel of a web page. Few controls, wizard based, non-intuitive, amd lots of screen space devoted to images, icons, and graphics. And a reduction in user control. The interface suffers from burying function inside of wizards rather than putting them at your fingertips. It is slow, clumsy, and poorly organized.

The program content is heavily loaded with multimedia snippets of basic tax information. This ranges from some somewhat informative information from sources such as Kiplinger's to video of H&R Block personnel talking about VERY basic tax concepts. The kind of stuff one has already heard on the evening news. None of it specific enough to apply to an individual case.

The interview style interface for the tax preparation wizard is very poor. Terms are not defined. Nor is it made clear what the implications of user choices may be. I believe one would be better off with editable .pdf versions of the IRS forms.

The automatic update features are clumsy and unreliable. When I was conducting my first update, the program crashed and corrupted the existing software. I had to uninstall and reinstall.

I haven't used Quicken products but I cannot recommend TaxCut.

"Huge disappointment", I used, happily, TaxCut for the last 2 years. I use Windows XP and TaxCut 2001 crashed on several occasions. Found the error message on their Q&A section and updated the software after uninstalling it first (upon first run, the update would fail to complete). Without going into the details here, I was able to finally send my returns electronically after being on Version 6101 (Federal).

Needless to say, I won't buy TaxCut 2002. Don't buy TaxCut 2001.

"BEWARE...", This product does not work on Windows XP - it will crash when you reach the review phase. Their technical support is of little use - all I got was the advice to re-enter the data (which did not solve the problem) and a suggestion that XP is at faulet here (if so, why do they advertise that it runs on XP?).

In addition to inferior programming, you also face the risk of filing an inaccurate return, as the program does not fix the errors automatically - you have to do it manually (which defeats the purpose of using a computer program in the first place).

What is more, the program is an HR Block ad delivery system - you are bombarded with their ads at every step. This is the only thing this inferior piece of software does well.

I returned this useless product. ...

"I'm buying Turbo Tax and starting over.", Don't waste your money. I have used Turbo Tax for four years and decided to try this package this year because of some minor bugs in TT the last two years. TaxCut is amateurish by comparison. Updating or modifying the entries made during the interview is difficult and awkward and may cause the program to crash. It appears the only way to review what you have entered is to call up the forms, as opposed to TT which allows you to pick up at any point along the interview. It didn't handle US Savings Bond Interest previously reported, and it wouldn't print the forms correctly, chopping off about 1/16" on the top and bottom of each form. Capital gains were a problem for it, and the help utility wasn't very helpful in trying to figure out the correct way to input info so it would deal with them correctly. It didn't properly import info from last year's TT return, even though the program said it did.

I really don't know whether to believe the results produced are accurate.

"Huge disappointment", After using TurboTax for 2 years with minimal satisfaction, I read reviews on TaxCut and thought I'd try it based on the favorable reviews. What a disappointment - the interview process missed a lot of opportunities to automate input, it wouldn't convert last year's TurboTax files, and when I tried to e-file it failed. I could have gotten over that but the worst was upon failure the message claimed a failure reason to read below, but there wasn't one. After two tries, I ended up printing my return and sending it snail mail.