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What our customer's say!

"Well thought out and effective approach", I'd been tinkering with Outlook for a while trying to use it to manage my email and scheduling, but it just seemed too complicated. Mr. Linenberger presents a well thought out, efficient and effective method for using Outlook that I easily adapted to my own needs.
The day I first started reading the book I set about cleaning out the 2000+ emails in my inbox, and after a day and a half my inbox was empty. More importantly, I have been able to maintain an empty inbox each day for the past three weeks so I am sold.
Although I bought the book thinking it would help me to tame Outlook, as Mr. Linenberger alludes to in his book the benefits of having an empy inbox and control over my schedule are much, much larger than that. I was having serious stress issues with the number of projects that I handle simultaneously, and using this system I have eliminated about 75% of this stress.
This book has allowed me, more and more, to leave my work behind at the end of the day (which is still well into the evening but not quite as late as before). I can actually be "present" at home now instead of thinking about what I MAY have forgotten or missed.
Mr. Linenberger has done me an invaluable service by writing this book and it is worth every penny.



"One of the Best Email Solutions", I bought both Total Workday Control by Michael Linenberger and Take Back Your Life by Sally McGhee. They are both excellent. I prefer Total Workday Control. Like many people, I have too many top priority emails and tasks to ever complete. Michael's book provides a simple framework for quickly processing email and prioritizing the resulting tasks. He then describes his system for handling a high volume of tasks, so regardless of how many you complete, you always know what needs attention so you can avoid surprises!

I also recommend Outlook users get very familiar with using the Activities tab in Contacts to track tasks. It's very effective for tracking all current tasks by contact. And a great program to extend Outlook functionality for Treo and Palm users is Keysuites software, www.chapura.com.

"A good update to the original", I found this update version easier to used than the original. I use the ClearContext plug-in for Outlook.

"The system actually works!", It took me about 3 hours of reading the philosphy behind the system (this is important - don't skip it) and another 2 hours of setting up and tweaking Outlook. The first day or two afterwards were strange as I tried to get accustomed to the system, but now, after a few weeks, I couldn't live without it. It's not all about email management (that's a minor concern for me, although having a perfectly empty inbox is wonderful for your stress level) - it's really a great tool for managing the dozens of tasks that pop in and out of your head all day long along with the medium and long-term projects that have been staring at you from your task list for the last year or so.

Before this book, I really, really, really tried to like and use GTD, but I could never internalize the methodolgy and use it effectively. In contrast, TWC/Manage-your-NOW just makes sense to me.

Bottom line - it's a good book with a good system - definitely worth your time to try it.


"Good System for Handling Large Volumes of E-Mail", The system covered in this book works well, in my experience, for handling large volumes of e-mail. One of the central premises of this system involves transforming e-mails into tasks. This approach is action-oriented and keeps one focused on execution and deliverables.

A number of Chapters in this book may not be applicable for all users (e.g. the Chapter on "Topic-Based E-Mail Filing"), but the book is worth reading.

I have found the system covered in this book to work only if one puts the time and effort into implementing it as advised by the author.

Read this reviews before You buy...

"Terrific System For Managing Your Inbasket and Your Sanity", If you look at your Outlook inbasket as an iceberg where you constantly dust off the newest items from the top, and occasionally make dents in the hundreds of items below, this book will help you.

I had read Getting Things Done and First Things First and felt like I had the concepts but after years of trying, I could just never put anything into practice. This book gives you a system to use with very complete instructions. I won't describe how it works, there are plenty of other reviews here that do that. But I will share what my experience was...

I have to admit I was cynical; I had tried the commonly-used Do-Delete-Delegate-Defer method of attacking my inbasket. Sounds nice but I can't complete the action needed on most emails in 2 minutes, so in the end, I would turn 100 e-mails in my inbasket into 90 deferred items that I still had to get done, and I would just keep dumping more and more items onto that Defer pile.

What really clicked for me when I used the TWC methods from the book (and made me realize the problem was procrastination), was the idea to turn every e-mail that I couldn't handle right away into a Task. Instead of just thinking "I'll get to that email later" and filing it in the Defer pile as some systems teach, the ideas taught in this book forced me to ask myself what it is I need to do to act on this email, and if it was several actions, then I would just write down what the next single step was, and file that as the Task name.

Instead of hundreds of emails with vague subject lines, and every email triggering an "I gotta send Steve those performance numbers" or "I gotta call Joe about this email" mental stress bomb in your head as you scan through your inbasket, you actually turn the email into a task titled "Send Steve performance data", categorize it, then file it into a special holding file. You can then use categories, due dates, flags, and other things to help you act on that more manageable list. What you'll most likely find, especially if you are a procrastinator, is that it's a lot easier to tackle the emails when you read them as actionable steps. Deferring items just to get them out of your inbasket isn't any good if you never act on them; this system gives you the way to act on them.

Deleting spam, delegating things (if you can), and deferring items are easy. But you still need to act on those emails that you have set for working later, and this is the first book I've read that really focuses on how to do that.

Once you've experienced that feeling of seeing your inbasket empty, it becomes addictive... you want to keep on top of it, so going weed whacking through your inbasket to get down to zero becomes a habit. And when the next time you look, you see 20 new emails, you will find yourself ripping through these new ones, asking yourself the same question over and over, about what it is you need to do on this.

I highly recommend this book.

"Helpful!", I am about two-thirds of the way implementing the full system outlined in this book, but am starting to see real improvement. I am able to track tasks, follow up with tasks and focus on the priority for each day, which helps me leave work feeling I have addressed the 'must dos' rather than being unsure of what I should be working on. I was even able to get my email inbox down to 12 emails on Friday! I look forward to working the system more thoroughly to be even more productive.

I researched and downloaded many different task management systems and was excited to see a book focused on Outlook, as that is what I use at work. I can keep a copy of everything on my Palm and then sync it to my Mac at home. I'm thrilled to use just one system for all my computers, at work and home. This is the first task management system that is simple enough to use and sophisticated enough to be effective that has really worked for me.

"Quick, Simple and Very Effective", I have struggled with keeping tabs on all of the daily tasks, project work and responsibilities of the eight direct reports that I have. When adding on my own non-managerial work (we're a small shop so both of us in IT management have of non-management projects assigned to us), things become exponentially more complicated. In an act of desperation, I purchased a copy of this book which was recommended by one of the directors in my organization. As a self-proclaimed "bucket" thinker, he highly recommended this system to keep tracks of everything actionable task and responsibility within his purview as a manager.

I read through the book in a matter of a few days and was able to start implementing the system in the fourth chapter. As I continued to read, it became easier to use the concepts as email arrived and I digested notes and actions items from meetings. I have implemented just about everything in the book, although I am using a hybrid email filing system that seems to work well for me.

I have shared the system with several of my staff who have come to me asking for assistance in keeping track of their wide variety of tasks. So far, I've heard only positive praise. One of my staff commented that this is the best task management system he's ever tried to use. I couldn't agree more.

"Total Control, Totally Easy", This is an excellent resource for anyone who is interested in an easy time management system. While most of the Outlook functions mentioned in this book are not new, how to use them and when may not be common knowledge. While I haven't been able to completely implement all of his recommendations, this is a very easy system to incorporate into your daily routine and can improve your productivity within minutes of use.

"Helped me on day 1", I picked this up when I was browsing the business section and the description of the problems that we all have with too many tasks and e-mail fit myself and my co-workers exactly. I followed the instructions for reconfiguring the way I use Outlook tasks and it started helping me get organized right away. I have only had the book for a week and I am getting ready to try the e-mail organization using categories. I am definitely recommending this to all of my co-workers.